CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.
Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates.
Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.
Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.
Size recommendation: helping customers to buy clothing/shoes in the size that fits them best, utilising AI powered technology that matches customers' body/foot shape/dimensions to garment/shoe specifications. Build a competitive advantage with technology which understands differences in every SKU.
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.
The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Clickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. Our global customers easily manage millions of monthly conversations and transactions, all through chat.
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.
BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking.
STAMP is a customer satisfaction software that helps businesses visualize company performances and analyze feedback to retain clients. The platform enables administrators to monitor trends and identify playbook strategies, and benchmark against competitors.
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.