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Customer Success Software Integrated with Salesforce Sales Cloud (2026)

Last updated: April 2026

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32 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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ChurnZero logo

ChurnZero

Customer engagement & retention for subscription businesses

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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Thought Industries logo

Thought Industries

Leading Customer Learning & Intelligence Platform

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Guide your customers to success with engaging online learning, recommended content, and moment of need training. \With the Thought Industries platform, you can build, deliver, and measure training programs throughout the customer lifecycle in one end-to-end suite – from onboarding to advocacy.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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HubSpot Service Hub logo

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Mixmax logo

Mixmax

Email communication & sales productivity application

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Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

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3CLogic logo

3CLogic

Cloud Call Center Solutions

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3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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Survicate logo

Survicate

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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ProteusEngage logo

ProteusEngage

Workspace platform for businesses

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ProteusEngage provides a centralized secure digital workspace offering multiple modules and enabling sharing and two-way collaboration.

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Glia logo

Glia

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Pipefy logo

Pipefy

Cloud-based and AI-powered process orchestration platform

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From Onboarding to Support, track the progress of each customer and easily access the information of each demand. Pipefy enables to create a standard of execution according to the assistance each customer requires and make sure no step is missed.

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Forward logo

Forward

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Drive your deals forward. Effortlessly.

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Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

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TaskRay logo

TaskRay

Customer Onboarding Success in Salesforce

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TaskRay is the modern project management app for you and your team. Use it to quickly track, manage and communicate your work. Drag-and-drop actions, Chatter conversation and a beautiful, clean interface make project management in Salesforce awesome.

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Acquire logo

Acquire

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Glance logo

Glance

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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USU Knowledge Management logo

USU Knowledge Management

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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LiveChat logo

LiveChat

AI-based live chat for customer support and sales teams

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LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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CustomerGauge logo

CustomerGauge

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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Higher Logic Vanilla logo

Higher Logic Vanilla

Engage with Community

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Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

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TeamSupport logo

TeamSupport

Cloud-based customer support solution for B2B SaaS

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TeamSupport AI-driven Customer Success Software is an all-in-one platform, providing a 365° view of customer health. Unite your support, success & GTM teams with insights and workflows for onboarding, churn prevention & upsell motions, and more. Purpose-built for growth-stage B2B SaaS.

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Komiko logo

Komiko

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AI-based customer success solution for Salesforce & Dynamics

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Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks

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Freshsuccess logo

Freshsuccess

Data-driven customer success management software

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Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring.

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SubscriptionFlow logo

SubscriptionFlow

Subscription management software to manage plans & billing

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SubscriptionFlow is an automated and highly customizable subscription billing and payments management system that offers intelligent pricing and in-built CRM to help users manage it all in one place.

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LearnUpon logo

LearnUpon

Learning management and course authoring solution

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LearnUpon works with global organizations who want to make learning a central part of their growth strategy and supports over 1,300 customers worldwide including Zendesk and Gusto.

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SmartKarrot logo

SmartKarrot

Intelligent Customer Success & Account Management

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SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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