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Glue Up logo
4.5
119

All-in-One Software for Growing Your Community

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Glue Up users   
avatar
avatar
avatar
+15
I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong.
Unfortunately, we've been unable to cancel our contract - which is somewhat understandable.
In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Downside would be that it has bug issues during the time I was using it.
Value for money and great customer success team to answer any kind of questions to accommodate our business needs.
The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature.
The software is very user friendly and not complicated and perfect for event and membership management.
The organization's logo is very small when it shown on the event page. No way to customize logo placement.
Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.
Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help.
We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country.
We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it.
Our company is delighted to share that we made the right choice in switching to the Event Management Software.
GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.
GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.
It's all around ease and integration. And, everything is functional and easy to plug and play details.
Easy to use, feature rich. More than enough to handle most events.
Once familiar, is rather intuitive. Customer support has been very helpful throughout.
I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong.
Unfortunately, we've been unable to cancel our contract - which is somewhat understandable.
In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Downside would be that it has bug issues during the time I was using it.
Value for money and great customer success team to answer any kind of questions to accommodate our business needs.
The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature.
The software is very user friendly and not complicated and perfect for event and membership management.
The organization's logo is very small when it shown on the event page. No way to customize logo placement.
Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.
Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help.
We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country.
We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it.
Our company is delighted to share that we made the right choice in switching to the Event Management Software.
GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.
GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.
It's all around ease and integration. And, everything is functional and easy to plug and play details.
Easy to use, feature rich. More than enough to handle most events.
Once familiar, is rather intuitive. Customer support has been very helpful throughout.
I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong.
Unfortunately, we've been unable to cancel our contract - which is somewhat understandable.
In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Downside would be that it has bug issues during the time I was using it.
Value for money and great customer success team to answer any kind of questions to accommodate our business needs.
The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature.
The software is very user friendly and not complicated and perfect for event and membership management.
The organization's logo is very small when it shown on the event page. No way to customize logo placement.
Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.
Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help.
We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country.
We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it.
Our company is delighted to share that we made the right choice in switching to the Event Management Software.
GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.
GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.
It's all around ease and integration. And, everything is functional and easy to plug and play details.
Easy to use, feature rich. More than enough to handle most events.
Once familiar, is rather intuitive. Customer support has been very helpful throughout.
WellnessLiving logo
4.3
455

Business management for the health & fitness industry

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.3
Pros and Cons from WellnessLiving users   
+15
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
Vagaro logo

Vagaro

4.7
3.3K

Beauty, wellness & fitness appointment & business software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Vagaro users   
+15
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
Membership Toolkit logo
4.0
8

All-in-one membership management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.0
    Features
    3.9
    Customer support
    4.0
Pros and Cons from Membership Toolkit users   
No pros & cons found
Hivebrite logo

Hivebrite

4.5
53

Most powerful, all-in-one solution for community engagement.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Hivebrite users   
+15
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
MemberClicks logo
4.3
457

Refreshing technology. A heart for service!

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.7
Pros and Cons from MemberClicks users   
avatar
+15
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
Neon CRM logo
4.4
543

Designed for Growth and Built for Good.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Neon CRM users   
avatar
+15
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Fundamentally we struggle daily with reporting and customer service.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
I think the campaign email marketing part can be somewhat confusing.
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
We are very proud to partner with Neon One. Their business team is responsive and helpful.
Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.
We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.
I also use webhooks, which are a great way to integrate into other systems.
Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).
I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.
Neon is inexpensive and easy to learn for the small nonprofit.
Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Fundamentally we struggle daily with reporting and customer service.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
I think the campaign email marketing part can be somewhat confusing.
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
We are very proud to partner with Neon One. Their business team is responsive and helpful.
Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.
We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.
I also use webhooks, which are a great way to integrate into other systems.
Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).
I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.
Neon is inexpensive and easy to learn for the small nonprofit.
Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.
I think NeonCRM is a great value for the price. I've also had excellent interactions