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NPS Software with Sentiment Analysis (2026) - Page 2

Last updated: April 2026

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67 software options

Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Feedbackly logo

All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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InMoment logo

Customer and employee experience management software

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InMoment’s XI platform gives you the ability to measure and analyze your Net Promoter Score, as well as any other metric you might use. This approach gives you the ability to create dashboards so what you see is most important to you, design and send surveys, and close the loop with customers.

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Case Status logo

Connect clients. Automate flows. Grow your Firm

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For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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VirtlX logo

360° success management & employee engagement platform

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VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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Surveypal logo

AI-based customer service software

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Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Retamo logo

Online review and reputation management software

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Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

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Wootric logo

Modern customer experience and feedback management tool

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Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Staffino logo

Transform your customer experience with Staffino.

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With Staffino’s NPS tool, measure and track customer loyalty by capturing Net Promoter Scores. Analyse trends and feedback in real time to identify drivers of satisfaction and dissatisfaction, then take targeted actions that increase advocacy and reduce churn.

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doopoll logo

Create brilliant surveys with zero fuss.

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Take the stress out of creating surveys.

doopoll is an easy-to-use survey platform, that saves you time and effort by helping you to create brilliant surveys, with zero fuss.

Create, share, present, and analyse your surveys in just a few clicks. We've made every feature a breeze to use.

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Surveyol logo

Online survey and questionnaire creation software

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SurveyOL is an affordable online survey software designed for small businesses and teams. The software includes predefined templates like event feedback, employee satisfaction, and more. SurveyOL now comes with ChatGPT integration to help you create professional surveys effortlessly.

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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WeHelp logo

Customer experience management software

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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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Opinaê logo

Customer satisfaction solution

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Opinaê is an application that allows businesses to conduct customer satisfaction and NPS surveys via tablet, kiosk, and smartphone. It is ideal for measuring customer or patient experience in clinics, laboratories, and hospitals. The app enables businesses to closely monitor their customers' experiences.

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Alterna CX logo

Experience Management Platform

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Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

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Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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