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NPS
Sentiment analysis

Top Rated NPS Software with Sentiment analysis - Page 3

Last updated: May 2026

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69 software options

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Sponsored

SurveyMonkey

4.6

(10.4K)

5

6.8K

4

2.9K

3

497

2

91

1

49

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online survey and feedback collection platform

Automate your Net Promoter Score® (NPS) program with SurveyMonkey so you can spend more time acting on the customer insights and identifying promoters and detractors. Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up.

Read more about SurveyMonkey

Users also considered

Feedbackly

4.2

(36)

5

14

4

16

3

6

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one feedback software

Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

Users also considered

SurveySparrow

4.4

(121)

5

70

4

39

3

7

2

3

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for creating and managing feedback and surveys

SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Read more about SurveySparrow

Users also considered

Keatext

3.8

(19)

5

3

4

9

3

7

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

Read more about Keatext

Users also considered

CheckMarket

4.5

(149)

5

73

4

71

3

5

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based enterprise survey software solution

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

Read more about CheckMarket

Users also considered

SmartCustomer

4.4

(65)

5

46

4

11

3

2

2

1

1

5

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reviews collection, management, and publishing platform

The customer reviews platform where millions of buyers and businesses worldwide come together.

Read more about SmartCustomer

Users also considered

Trustpilot

4.5

(1.2K)

5

788

4

299

3

57

2

13

1

47

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer review management platform for online businesses

A customer review management tool that brings businesses and consumers together through reviews.

Read more about Trustpilot

Users also considered

binds.co

(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Kimola Cognitive

(0)

Market research & customer insights platform

Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered

RapidNPS

(0)

Real-time customer satisfaction tracking tool

RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

Read more about RapidNPS

Users also considered

Qemotion

(0)

Emotional and semantic analysis software

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

Read more about Qemotion

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered

unitQ

(0)

Understand your users in real time

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered

Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Read more about Touchpoint CX

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press’nXPress helps organizations to improve customer experience and employee engagement by providing them real-time insights. Automatically analyzes data and generates actionable insight which enables organizations to detect the experience gap. Utilizes metric scores such as NPS, eNPS, CSAT, eSAT.

Read more about Press'nXPress

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

PeopleXact

(0)

Cloud-based survey management platform

N/A

Read more about PeopleXact

Users also considered

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