SoluCX is an NPS platform that measures customer satisfaction levels with a service or product, using intelligent forms that can be deployed from multiple channels, such as text message, email, app, and widget, according to the preferences of each company.
Freshsurvey is free survey software designed to help businesses create, run and manage custom surveys to capture and analyze customer feedback. Users can create branded NPS, eNPS, CES and CSAT surveys to gather feedback from the target audience.
Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.
Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.
Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.
ClearlyRated is a net promoter score (NPS) software designed to help businesses measure client satisfaction and develop online reputation. It enables organizations to receive client feedback, ratings, reviews, and testimonials for various services and resolve client issues on a unified platform.
Splendid Research Core allows companies to create market surveys fast and easy. The surveys can help companies get answers to key questions about their products and brands.
Customer Happiness Index is a cloud-based predictive analytics platform that helps businesses in telecommunications, banking, and retail sectors predict the satisfaction levels of customers by analyzing the net promoter score (NPS).
binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.
Press’nXPress helps organizations to improve customer experience and employee engagement by providing them real-time insights. Automatically analyzes data and generates actionable insight which enables organizations to detect the experience gap. Utilizes metric scores such as NPS, eNPS, CSAT, eSAT.
Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.
Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.
TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.
Growing SaaS customer success teams experience unexpected customer churn, struggle with the inability to scale, lack of customer visibility, and poor product adoption. This visibility often leads to missed expansion opportunities and loss of revenue.