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Survey Software with Social Media Integration

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Strategy & Research logo
4.8
411

Customer insights & brand research survey management tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Strategy & Research users   
avatar
avatar
avatar
+15
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
Pointerpro logo
4.6
244

Assessments and surveys that generate personalized reports

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Pointerpro users   
+15
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Birdeye logo
4.7
643

#1 most trusted reputation and customer experience platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Birdeye users   
+15
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
Alchemer logo
4.5
305

Give every customer a voice. Make every voice matter.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Alchemer users   
avatar
avatar
avatar
+15
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
SurveyLegend logo
4.6
926

Mobile-friendly survey management platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from SurveyLegend users   
avatar
avatar
avatar
+15
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
Jotform logo

Jotform

4.6
1.8K

Powerful Forms Get It Done

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Jotform users   
avatar
avatar
+15
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Mailchimp logo

Mailchimp

4.5
16.8K

Email and advertising marketing automation platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
SurveyMonkey logo
4.6
9.9K

A market-leading survey platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.3
Pros and Cons from SurveyMonkey users   
avatar
avatar
avatar
+15
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
There should be more protection factors when approving registrations and preventing fraud.
A very useful tool for businesses to gather vital unbiased information to help their growth.
I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.
As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.
The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.
It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.
This is user friendly and ease to use that's make him best one of best surveyor for any company.
I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.
The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.
I love the statistics and visualizations which I share with the community and my management.
Constant Contact logo
4.3
2.6K

We deliver success.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Constant Contact users   
avatar
avatar
avatar
+15
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
QuestionPro logo
4.8
432

Best SaaS survey solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from QuestionPro users   
avatar
avatar
avatar
+15
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.
QuestionPro blamed the missing data on our respondents not filling in the data.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data.
That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is.
E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
This helps us as a non-profit perform evaluation and assessment that is cost effective and reliable.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
As a membership-based professional association, we are very grateful that QuestionPro offers a free subscription for non-profit organisations such as ours.
They then have "advanced" that can provide a mixture of basic and more advanced survey features and additional analytics. Whatever works best for your target group QuestionPro has it.
Easy to use and they are always updating and improving. Great customer service and account management.
Integration with internal or external panels are seamless with excellent invitation mailing and tracking.
Best survey tool with many useful and unique features.
The fact that I could customize it for music research, ease of use and the help files available.
Integration with current business process is good.
Good question type options. Logic directing users to different questions/survey sections based upon previous responses.
QuestionPro is our favorite tool for conducting online surveys.
Easy to use and offers a lot of premium features for a free version. User interface is friendly and works without problems.
Survio logo
4.5
558

Powerful features served with simplicity

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Survio users   
avatar
avatar
avatar
+15
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.
I felt frustrated because of the limits of the "free-use. Indeed, you are not allowed to collect more than a hundred answers.
I like friendly enviroment, ease using and creating questionairre. Survio provides also very nice outputs in the form of statistics and graphs.
But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.
Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.
What I miss is the more customizable linear scale, text paragraph with the bigger box to write.
It was great to work with this software. I like the compatibility and easy work with this.
What I really dislike is the high price of surveys.
It is a good choice for good price. Much better than other similar applications.
Unfortunately, there is no telephone coverage from the Netherlands. This is very unfortunate.
Good alternative Survey application with some cool features and good UI.
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.
Very good product, easy to use and perfect quality of services.
Very good and intiuitive way to create a survey. Fast customer service replies and great support.
The quality of this survey programme is good enough and is well devloped.
We like the user friendly design and easy integration.
Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful.
The customer service was excellent and provided quick and accurate responses.
iContact logo
4.5
586

Email marketing , automation, and landing page software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.6
Pros and Cons from iContact users   
avatar
avatar
avatar
+15
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
They tried to steal another month of billing and made me dispute with my CC company.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.
I like the preview and ability to send test message. I like the social media integration.
The features may be a little limited compared to Mail Chimp.
Great customer service experience. Quick and intelligent responses.
My experience with iContact was good and was the first email marketing software I ever used. It was very easy and quick to get started and set up an email campaign.
I contact is easy to use and great for emailing to different channels. It has many engaging features such as image, hyperlink, and video options.
Salesforce integration set up is easy, and customer service for any issues was very responsive.
Overall, iContact is great for sending our mass emails to our guests and we will continue to use for years to come.
I enjoy using IContact because it does what is set up to do and that is to send bulk emails to prospective buyers.
I recommend using this app for all those that send bulk emails to their customers.
I really liked the built-in themes that were available to choose from when creating an email, as well as the option to import my email from a URL.
IContact is easy to use, even for those who may not be very tech savvy.
Good overall, but we needed to have more emails sent out monthly to justify the cost.
Zoho Survey logo
4.6
418

Everything surveys—made simple and powerful.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Zoho Survey users   
avatar
avatar
avatar
+15
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
Outgrow logo
4.8
200

Lead generation with interactive calculators & quizzes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.8
    Customer support
    4.9
Pros and Cons from Outgrow users   
avatar
avatar
avatar
+15
Creating quizzes is pretty easy, so i got the opportunity to iterate and find very quickly the best solution for my situation.
Another potential dislike for me was the learning curve, I noticed that due to all the possibilties I got stuck into the "what should it start with" phase.
The really amazing support is what makes the platform stand out for me, to be honest they saved my a.
We wanted to collect leads in this market, but were doubting between which lead magnet to use.
I also appreciated how supportive they were in resolving any confusion I had working on my calculator app.
I can't say there's much to dislike. I wish more features would come in the standard version, but I've never found myself at a disadvantage.
I also love the fact that it integrates with other popular software services which help you funnel leads into other systems. Finally, it's support staff has been great to help me with my doubts.
Template customization is a bit limited but if you know a little bit about CSS then you can do anything.
Their customer support chat is amazing. They were always quick to answer and help with any questions I had.
I found outgrow to be so easy to use, the design is beautiful, and the team were so helpful.
A seamless way to add a polished quiz into your squarespace site. I looked at many different tools and found this one to be the best UI + price + feature dense.
Awesome and robust calculators that are easy to customize.
Thank you to all of the Tech team in Outgrow, Support team and specially support agent [SENSITIVE CONTENT HIDDEN] who helped us in every step of the way getting our goals successfully achieved.
We registered for the free trial and built a campaign same day, we received some great feedback from our team and customers.
Very comprehensive product - and excellent service.
I looked at 2 other quiz software and found Outgrow came the closest to my requirements. The attractive templates, ease of use and intuitive.
It's a good software with several integrations and can be easily embedded into your website and integrates with most CRM's.
Customer service, ease of deployment, attractive pricing, no coding knowledge needed.
Creating quizzes is pretty easy, so i got the opportunity to iterate and find very quickly the best solution for my situation.
Another potential dislike for me was the learning curve, I noticed that due to all the possibilties I got stuck into the "what should it start with" phase.
The really amazing support is what makes the platform stand out for me, to be honest they saved my a.
We wanted to collect leads in this market, but were doubting between which lead magnet to use.
I also appreciated how supportive they were in resolving any confusion I had working on my calculator app.
I can't say there's much to dislike. I wish more features would come in the standard version, but I've never found myself at a disadvantage.
I also love the fact that it integrates with other popular software services which help you funnel leads into other systems. Finally, it's support staff has been great to help me with my doubts.
Template customization is a bit limited but if you know a little bit about CSS then you can do anything.
Their customer support chat is amazing. They were always quick to answer and help with any questions I had.
I found outgrow to be so easy to use, the design is beautiful, and the team were so helpful.
A seamless way to add a polished quiz into your squarespace site. I looked at many different tools and found this one to be the best UI + price + feature dense.
Awesome and robust calculators that are easy to customize.
Thank you to all of the Tech team in Outgrow, Support team and specially support agent [SENSITIVE CONTENT HIDDEN] who helped us in every step of the way getting our goals successfully achieved.
We registered for the free trial and built a campaign same day, we received some great feedback from our team and customers.
Very comprehensive product - and excellent service.
I looked at 2 other quiz software and found Outgrow came the closest to my requirements. The attractive templates, ease of use and intuitive.
It's a good software with several integrations and can be easily embedded into your website and integrates with most CRM's.
Customer service, ease of deployment, attractive pricing, no coding knowledge needed.
Creating quizzes is pretty easy, so i got the opportunity to iterate and find very quickly the best solution for my situation.
Another potential dislike for me was the learning curve, I noticed that due to all the possibilties I got stuck into the "what should it start with" phase.
The really amazing support is what makes the platform stand out for me, to be honest they saved my a.
We wanted to collect leads in this market, but were doubting between which lead magnet to use.
I also appreciated how supportive they were in resolving any confusion I had working on my calculator app.
I can't say there's much to dislike. I wish more features would come in the standard version, but I've never found myself at a disadvantage.
I also love the fact that it integrates with other popular software services which help you funnel leads into other systems. Finally, it's support staff has been great to help me with my doubts.
Template customization is a bit limited but if you know a little bit about CSS then you can do anything.
Their customer support chat is amazing. They were always quick to answer and help with any questions I had.
I found outgrow to be so easy to use, the design is beautiful, and the team were so helpful.
A seamless way to add a polished quiz into your squarespace site. I looked at many different tools and found this one to be the best UI + price + feature dense.
Awesome and robust calculators that are easy to customize.
Thank you to all of the Tech team in Outgrow, Support team and specially support agent [SENSITIVE CONTENT HIDDEN] who helped us in every step of the way getting our goals successfully achieved.
We registered for the free trial and built a campaign same day, we received some great feedback from our team and customers.
Very comprehensive product - and excellent service.
I looked at 2 other quiz software and found Outgrow came the closest to my requirements. The attractive templates, ease of use and intuitive.
It's a good software with several integrations and can be easily embedded into your website and integrates with most CRM's.
Customer service, ease of deployment, attractive pricing, no coding knowledge needed.
Startquestion logo
4.9
174

Online survey creator and feedback collection

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Startquestion users   
avatar
+13
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
forms.app logo
4.6
242

Forms automation and survey software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.4
Pros and Cons from forms.app users   
+13
The forms.app is very awesome. What I like the most is that I can add payment methods to the form.
I feel it should have a template for a registration form. And some times the software lags but rarely.
I mostly like how good, easy and privacy of forms.app in helping me to get and keep information especiallyin research since it facilitates me to get valid data at low cost.
I cant really think about anything that has ever been a problem.
My overall experience with my forms up was pretty great I got to be able to utilize all their tools and it fulfilled my purposes for the app.
There is branding on the form which could be removed if you pay for premium features.
I think it is really useful and the fact that you can do everything from your phone is great.
Sometimes some conditions didn’t work or when you added two or more they would stop working.
It is user friendly and easy to navigate. The use of media to relate messages to the audience is the best part.
I love every aspect of the software as it is a useful product to my business and administration. It plays a very vital and tangible role in the area of documentation and service delivery.
I recommend this software to everyone, it is easy to use and solves a great deal of my problems.
This is awesome to use, I own a landscaping company and don’t know much about technology. This made it easy to track orders and collect money.
All it features are so easy to use and best for customization.
I love how pat Paul and other relevant companies are so easily integrated in to the forms. And how the forms are easy to add to the website.
Ease of use and user friendly interface. Personal customization options.
I love this app because it made it very quick and simple to create forms on the go while also being very inexpensive.
The forms.app is very awesome. What I like the most is that I can add payment methods to the form.
I feel it should have a template for a registration form. And some times the software lags but rarely.
I mostly like how good, easy and privacy of forms.app in helping me to get and keep information especiallyin research since it facilitates me to get valid data at low cost.
I cant really think about anything that has ever been a problem.
My overall experience with my forms up was pretty great I got to be able to utilize all their tools and it fulfilled my purposes for the app.
There is branding on the form which could be removed if you pay for premium features.
I think it is really useful and the fact that you can do everything from your phone is great.
Sometimes some conditions didn’t work or when you added two or more they would stop working.
It is user friendly and easy to navigate. The use of media to relate messages to the audience is the best part.
I love every aspect of the software as it is a useful product to my business and administration. It plays a very vital and tangible role in the area of documentation and service delivery.
I recommend this software to everyone, it is easy to use and solves a great deal of my problems.
This is awesome to use, I own a landscaping company and don’t know much about technology. This made it easy to track orders and collect money.
All it features are so easy to use and best for customization.
I love how pat Paul and other relevant companies are so easily integrated in to the forms. And how the forms are easy to add to the website.
Ease of use and user friendly interface. Personal customization options.
I love this app because it made it very quick and simple to create forms on the go while also being very inexpensive.
The forms.app is very awesome. What I like the most is that I can add payment methods to the form.
I feel it should have a template for a registration form. And some times the software lags but rarely.
I mostly like how good, easy and privacy of forms.app in helping me to get and keep information especiallyin research since it facilitates me to get valid data at low cost.
I cant really think about anything that has ever been a problem.
My overall experience with my forms up was pretty great I got to be able to utilize all their tools and it fulfilled my purposes for the app.
There is branding on the form which could be removed if you pay for premium features.
I think it is really useful and the fact that you can do everything from your phone is great.
Sometimes some conditions didn’t work or when you added two or more they would stop working.
It is user friendly and easy to navigate. The use of media to relate messages to the audience is the best part.
I love every aspect of the software as it is a useful product to my business and administration. It plays a very vital and tangible role in the area of documentation and service delivery.
I recommend this software to everyone, it is easy to use and solves a great deal of my problems.
This is awesome to use, I own a landscaping company and don’t know much about technology. This made it easy to track orders and collect money.
All it features are so easy to use and best for customization.
I love how pat Paul and other relevant companies are so easily integrated in to the forms. And how the forms are easy to add to the website.
Ease of use and user friendly interface. Personal customization options.
I love this app because it made it very quick and simple to create forms on the go while also being very inexpensive.
Formaloo logo
4.8
189

Your Business Data OS

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Formaloo users   
avatar
avatar
avatar
+15
Great platform, easy to use and without codes, I have organized and linked my data. With great customer service.I am happy to be a customer of the platform.
The most frustrating thing I felt was a lack of support for in built formulas and variables in the calculator function. Their calculator needs a lot of improvements.
It's so easy to use and I was able to build my custom business application without any coding required. The support team is also super helpful and they were able to help me with any questions I had.
The major problem, in my opinion, is the limited UI customization.
I am a user of Formaloo because honestly, compared to other alternatives on the market, its price is much lower and its quality is very good. In terms of functionality, Formaloo is very solid.
I duplicated one of the forms I already made and used. Formaloo also duplicated the responses and all of the data, which was a pain because I changed some of the form questions.
The free version is pretty powerful and allows you to test its validity before buying. Demo with team was helpful in answering my advanced questions.
It should only present the box when I try to leave the form.
Quick and easy to set up. I was thrilled that in under an hour of logging into Formaloo for the first time I had a professional, working form to deploy.
I found the integration with Paypal very useful. It has a deeper integration than most form builders and you can trigger a webhook on successful payment i.e. not just on the initial form completion.
I opened up Formaloo for the first time and within an hour had a very polished form ready to launch. I love how easy it is to set up.
Formallo has a very nice interface, simple to use and powerful. It has a folder structure to organize our forms and to control the access management.
It has advanced capabilities for a great price. It also integrates with many software.
Overall, it's great and I would highly recommend it to anyone needing forms that have never made forms before.
This tools is so amazing with all its power to automate many parts of our business processes.
It has made collecting data very easy and love that you can integrate Formaloo with thousand of apps.
Helpful and easy to use for building custom tools like CRMs and dashboards.
It is easy to use, and the data analytics included with the service are helpful for understanding how students are engaging with the course.
Great platform, easy to use and without codes, I have organized and linked my data. With great customer service.I am happy to be a customer of the platform.
The most frustrating thing I felt was a lack of support for in built formulas and variables in the calculator function. Their calculator needs a lot of improvements.
It's so easy to use and I was able to build my custom business application without any coding required. The support team is also super helpful and they were able to help me with any questions I had.
The major problem, in my opinion, is the limited UI customization.
I am a user of Formaloo because honestly, compared to other alternatives on the market, its price is much lower and its quality is very good. In terms of functionality, Formaloo is very solid.
I duplicated one of the forms I already made and used. Formaloo also duplicated the responses and all of the data, which was a pain because I changed some of the form questions.
The free version is pretty powerful and allows you to test its validity before buying. Demo with team was helpful in answering my advanced questions.
It should only present the box when I try to leave the form.
Quick and easy to set up. I was thrilled that in under an hour of logging into Formaloo for the first time I had a professional, working form to deploy.
I found the integration with Paypal very useful. It has a deeper integration than most form builders and you can trigger a webhook on successful payment i.e. not just on the initial form completion.
I opened up Formaloo for the first time and within an hour had a very polished form ready to launch. I love how easy it is to set up.
Formallo has a very nice interface, simple to use and powerful. It has a folder structure to organize our forms and to control the access management.
It has advanced capabilities for a great price. It also integrates with many software.
Overall, it's great and I would highly recommend it to anyone needing forms that have never made forms before.
This tools is so amazing with all its power to automate many parts of our business processes.
It has made collecting data very easy and love that you can integrate Formaloo with thousand of apps.
Helpful and easy to use for building custom tools like CRMs and dashboards.
It is easy to use, and the data analytics included with the service are helpful for understanding how students are engaging with the course.
Great platform, easy to use and without codes, I have organized and linked my data. With great customer service.I am happy to be a customer of the platform.
The most frustrating thing I felt was a lack of support for in built formulas and variables in the calculator function. Their calculator needs a lot of improvements.
It's so easy to use and I was able to build my custom business application without any coding required. The support team is also super helpful and they were able to help me with any questions I had.
The major problem, in my opinion, is the limited UI customization.
I am a user of Formaloo because honestly, compared to other alternatives on the market, its price is much lower and its quality is very good. In terms of functionality, Formaloo is very solid.
I duplicated one of the forms I already made and used. Formaloo also duplicated the responses and all of the data, which was a pain because I changed some of the form questions.
The free version is pretty powerful and allows you to test its validity before buying. Demo with team was helpful in answering my advanced questions.
It should only present the box when I try to leave the form.
Quick and easy to set up. I was thrilled that in under an hour of logging into Formaloo for the first time I had a professional, working form to deploy.
I found the integration with Paypal very useful. It has a deeper integration than most form builders and you can trigger a webhook on successful payment i.e. not just on the initial form completion.
I opened up Formaloo for the first time and within an hour had a very polished form ready to launch. I love how easy it is to set up.
Formallo has a very nice interface, simple to use and powerful. It has a folder structure to organize our forms and to control the access management.
It has advanced capabilities for a great price. It also integrates with many software.
Overall, it's great and I would highly recommend it to anyone needing forms that have never made forms before.
This tools is so amazing with all its power to automate many parts of our business processes.
It has made collecting data very easy and love that you can integrate Formaloo with thousand of apps.
Helpful and easy to use for building custom tools like CRMs and dashboards.
It is easy to use, and the data analytics included with the service are helpful for understanding how students are engaging with the course.
Factorial logo
4.5
252

HR software for small & medium companies

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Factorial users   
avatar
avatar
+11
In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer.
We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on.
Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook.
I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly. Also, the performance reviews section could be more robust.
I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.
I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance.
Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.
Easy to use and administer, you can find all the information about the employees, and free so it's good.
The platform is very easy to use, and I really like the functionality of notifying my employees when there are changes to their schedule.
The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home.
I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.
This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts.
Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks.
In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer.
We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on.
Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook.
I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly. Also, the performance reviews section could be more robust.
I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.
I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance.
Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.
Easy to use and administer, you can find all the information about the employees, and free so it's good.
The platform is very easy to use, and I really like the functionality of notifying my employees when there are changes to their schedule.
The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home.
I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.
This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts.
Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks.
In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer.
We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on.
Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook.
I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly. Also, the performance reviews section could be more robust.
I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.
I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance.
Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.
Easy to use and administer, you can find all the information about the employees, and free so it's good.
The platform is very easy to use, and I really like the functionality of notifying my employees when there are changes to their schedule.
The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home.
I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.
This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts.
Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks.
Shopper Approved logo
4.9
123

More Reviews, Traffic & Conversions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Shopper Approved users   
avatar
+15
Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.
There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.
The software and implementation is easy to accomplish and they have excellent technical support if needed.
If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.
We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.
Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.
Ease of management and communication interface. Love the ability to customize the questions.
Very few people complete. I'm not sure how to fix this but it is a new feature.
I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.
I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.
The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.
We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.
I feel it's a great value for the price. It's also a well known review software so many customers have heard of the company which helps validate the reviews.
We are very pleased with the software. We are probably under utilizing some of the features.
Has been a great help keeping us connected to our customers.
Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.
Excellent feature set and robust API. Easy to use UI and administration.
I like that it works seamlessly and user friendly.
Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.
There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.
The software and implementation is easy to accomplish and they have excellent technical support if needed.
If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.
We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.
Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.
Ease of management and communication interface. Love the ability to customize the questions.
Very few people complete. I'm not sure how to fix this but it is a new feature.
I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.
I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.
The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.
We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.
I feel it's a great value for the price. It's also a well known review software so many customers have heard of the company which helps validate the reviews.
We are very pleased with the software. We are probably under utilizing some of the features.
Has been a great help keeping us connected to our customers.
Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.
Excellent feature set and robust API. Easy to use UI and administration.
I like that it works seamlessly and user friendly.
Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.
There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.
The software and implementation is easy to accomplish and they have excellent technical support if needed.
If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.
We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.
Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.
Ease of management and communication interface. Love the ability to customize the questions.
Very few people complete. I'm not sure how to fix this but it is a new feature.
I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.
I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.
The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.
We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.
I feel it's a great value for the price. It's also a well known review software so many customers have heard of the company which helps validate the reviews.
We are very pleased with the software. We are probably under utilizing some of the features.
Has been a great help keeping us connected to our customers.
Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.
Excellent feature set and robust API. Easy to use UI and administration.
I like that it works seamlessly and user friendly.
GoFormz logo
4.8
130

Capture better data with digital forms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from GoFormz users   
avatar
avatar
avatar
+15
Anytime we ran into roadblocks while developing forms everything was resolved promptly by the great support staff. The platform has been solid and has worked very well for us.
I found it difficult to differentiate between the worksheets as the date shown isn't the actual date the form was created, but the date it was amended which can be confusing.
The support team is fantastic and has always been available to help. So glad we chose GoFormz over some of the other mobile platforms we were looking at.
If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work.
The overall experience with Go Formz has been a very positive one, having a cloud base software helps with savings and it allows my team to have better performance and workflow.
Sometimes the app logs itself out and unless the user knows to log back in instead of quit, they will lose any unsynced forms. We had to find that out the hard way.
I enjoy working with the team members, they are always responsive, open to feedback and are willing to work with their customers to improve features and negotiate pricing levels.
Nothing comes to mind that I dislike about the software.
This makes it easy to fill on their end to fill out forms that I require. I feel like most people do not want to fill in forms if they are going to need a PDF editor or something like that.
The efficiency of our field operations has increased thanks to the ability to collect data in real-time.
Love the ease of use and the reduction in the use of paper forms. Our field team can obtain signatures on the forms from their tablet and send to the office immediately for processing.
I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny.
Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want.
GoFormz has been the perfect platform to migrate a company compounded with excess paper-based reporting material to having everything available, completed, received and processed INSTANTLY.
It is very user friendly, with an easy interface.
Easy to integrate into our Salesforce processes, easy to roll out to our users.
The ability for us to update our form content easily when changes are required. Our inspection reports are able to be emailed directly to our customers saving time and resources.
Easy to complete forms and add pictures. It has integrations and other features as well.
Anytime we ran into roadblocks while developing forms everything was resolved promptly by the great support staff. The platform has been solid and has worked very well for us.
I found it difficult to differentiate between the worksheets as the date shown isn't the actual date the form was created, but the date it was amended which can be confusing.
The support team is fantastic and has always been available to help. So glad we chose GoFormz over some of the other mobile platforms we were looking at.
If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work.
The overall experience with Go Formz has been a very positive one, having a cloud base software helps with savings and it allows my team to have better performance and workflow.
Sometimes the app logs itself out and unless the user knows to log back in instead of quit, they will lose any unsynced forms. We had to find that out the hard way.
I enjoy working with the team members, they are always responsive, open to feedback and are willing to work with their customers to improve features and negotiate pricing levels.
Nothing comes to mind that I dislike about the software.
This makes it easy to fill on their end to fill out forms that I require. I feel like most people do not want to fill in forms if they are going to need a PDF editor or something like that.
The efficiency of our field operations has increased thanks to the ability to collect data in real-time.
Love the ease of use and the reduction in the use of paper forms. Our field team can obtain signatures on the forms from their tablet and send to the office immediately for processing.
I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny.
Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want.
GoFormz has been the perfect platform to migrate a company compounded with excess paper-based reporting material to having everything available, completed, received and processed INSTANTLY.
It is very user friendly, with an easy interface.
Easy to integrate into our Salesforce processes, easy to roll out to our users.
The ability for us to update our form content easily when changes are required. Our inspection reports are able to be emailed directly to our customers saving time and resources.
Easy to complete forms and add pictures. It has integrations and other features as well.
Anytime we ran into roadblocks while developing forms everything was resolved promptly by the great support staff. The platform has been solid and has worked very well for us.
I found it difficult to differentiate between the worksheets as the date shown isn't the actual date the form was created, but the date it was amended which can be confusing.
The support team is fantastic and has always been available to help. So glad we chose GoFormz over some of the other mobile platforms we were looking at.
If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work.
The overall experience with Go Formz has been a very positive one, having a cloud base software helps with savings and it allows my team to have better performance and workflow.
Sometimes the app logs itself out and unless the user knows to log back in instead of quit, they will lose any unsynced forms. We had to find that out the hard way.
I enjoy working with the team members, they are always responsive, open to feedback and are willing to work with their customers to improve features and negotiate pricing levels.
Nothing comes to mind that I dislike about the software.
This makes it easy to fill on their end to fill out forms that I require. I feel like most people do not want to fill in forms if they are going to need a PDF editor or something like that.
The efficiency of our field operations has increased thanks to the ability to collect data in real-time.
Love the ease of use and the reduction in the use of paper forms. Our field team can obtain signatures on the forms from their tablet and send to the office immediately for processing.
I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny.
Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want.
GoFormz has been the perfect platform to migrate a company compounded with excess paper-based reporting material to having everything available, completed, received and processed INSTANTLY.
It is very user friendly, with an easy interface.
Easy to integrate into our Salesforce processes, easy to roll out to our users.
The ability for us to update our form content easily when changes are required. Our inspection reports are able to be emailed directly to our customers saving time and resources.
Easy to complete forms and add pictures. It has integrations and other features as well.
Reputation logo
4.4
182

Reputation management solution for multi-location businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Reputation users   
avatar
+13
So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.
It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.
The dashboard is very intuitive and reporting is customizable. Our account manager is super responsive and always pleasant.
Accuracy in numbers is frustrating. The delay from the websites to the platform sometimes makes it very hard.
I like that we are able to have insight into multiple review sites into one place. Macros are easy to use and reporting is customizable and super helpful.
We have found very little about the software that we dislike.
This is a great product with good management and customer support when it comes to following up with reviews.
I currently have to send the post/content to my phone and post. A bit of an inconvenience.
Reputation.com is making it easy to get everyone in the company involved with helping improve our online reputation. We have been able to boost our rating significantly across all of our locations.
Overall, we were happy with the service reputation.com provided. I do believe they helped our imagine online, specifically positive reviews.
With Reputation.com we have gained valuable insight into the thoughts and feelings of our patients and areas of improvement that our clinics need to address.
The actual platform is great. Easy to use, and easy for our franchise owners to understand.
Everything is available at your finger tips. Product quality at a very competitive cost.
Very easy to use and explain to people across various departments. Loads of customization that have been really great.
I love the reporting features and the customer service team.
Compared to others, Reputation.com provides easy-to-understand data that doesn't require a PhD to decipher. Additionally, the price for their product is much better than the competition.
So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.
It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.
The dashboard is very intuitive and reporting is customizable. Our account manager is super responsive and always pleasant.
Accuracy in numbers is frustrating. The delay from the websites to the platform sometimes makes it very hard.
I like that we are able to have insight into multiple review sites into one place. Macros are easy to use and reporting is customizable and super helpful.
We have found very little about the software that we dislike.
This is a great product with good management and customer support when it comes to following up with reviews.
I currently have to send the post/content to my phone and post. A bit of an inconvenience.
Reputation.com is making it easy to get everyone in the company involved with helping improve our online reputation. We have been able to boost our rating significantly across all of our locations.
Overall, we were happy with the service reputation.com provided. I do believe they helped our imagine online, specifically positive reviews.
With Reputation.com we have gained valuable insight into the thoughts and feelings of our patients and areas of improvement that our clinics need to address.
The actual platform is great. Easy to use, and easy for our franchise owners to understand.
Everything is available at your finger tips. Product quality at a very competitive cost.
Very easy to use and explain to people across various departments. Loads of customization that have been really great.
I love the reporting features and the customer service team.
Compared to others, Reputation.com provides easy-to-understand data that doesn't require a PhD to decipher. Additionally, the price for their product is much better than the competition.
So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.
It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.
The dashboard is very intuitive and reporting is customizable. Our account manager is super responsive and always pleasant.
Accuracy in numbers is frustrating. The delay from the websites to the platform sometimes makes it very hard.
I like that we are able to have insight into multiple review sites into one place. Macros are easy to use and reporting is customizable and super helpful.
We have found very little about the software that we dislike.
This is a great product with good management and customer support when it comes to following up with reviews.
I currently have to send the post/content to my phone and post. A bit of an inconvenience.
Reputation.com is making it easy to get everyone in the company involved with helping improve our online reputation. We have been able to boost our rating significantly across all of our locations.
Overall, we were happy with the service reputation.com provided. I do believe they helped our imagine online, specifically positive reviews.
With Reputation.com we have gained valuable insight into the thoughts and feelings of our patients and areas of improvement that our clinics need to address.
The actual platform is great. Easy to use, and easy for our franchise owners to understand.
Everything is available at your finger tips. Product quality at a very competitive cost.
Very easy to use and explain to people across various departments. Loads of customization that have been really great.
I love the reporting features and the customer service team.
Compared to others, Reputation.com provides easy-to-understand data that doesn't require a PhD to decipher. Additionally, the price for their product is much better than the competition.
CheckMarket logo
4.5
148

Cloud-based enterprise survey software solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.9
Pros and Cons from CheckMarket users   
+15
Great customer services, prompt responses and always willing to help. Very good value for the invested money.
It's so complete that sometimes there are so many choises that it can be confusing.
Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.
And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.
I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.
There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.
It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.
I don't really have experienced anything negative yet.
It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us.
Multi-lingual, easy, powerful, excellent reporting.
I highly appreciate all the professional help we get from the checkmarket support team & the online support pages.
I only used the software when I needed to upload some documents. This documents were easy to upload and I always received a friendly confirmation from the team.
I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage.
It is efficient and support is in general quick and very helpful.
Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.
The software is also very intuitive and support pages (+ the support team) are well done and are very useful.
I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top.
Easy to use, runs very fast, lot of Distribution possibilities.
Great customer services, prompt responses and always willing to help. Very good value for the invested money.
It's so complete that sometimes there are so many choises that it can be confusing.
Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.
And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.
I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.
There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.
It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.
I don't really have experienced anything negative yet.
It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us.
Multi-lingual, easy, powerful, excellent reporting.
I highly appreciate all the professional help we get from the checkmarket support team & the online support pages.
I only used the software when I needed to upload some documents. This documents were easy to upload and I always received a friendly confirmation from the team.
I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage.
It is efficient and support is in general quick and very helpful.
Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.
The software is also very intuitive and support pages (+ the support team) are well done and are very useful.
I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top.
Easy to use, runs very fast, lot of Distribution possibilities.
Great customer services, prompt responses and always willing to help. Very good value for the invested money.
It's so complete that sometimes there are so many choises that it can be confusing.
Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.
And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.
I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.
There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.
It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.
I don't really have experienced anything negative yet.
It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us.
Multi-lingual, easy, powerful, excellent reporting.
I highly appreciate all the professional help we get from the checkmarket support team & the online support pages.
I only used the software when I needed to upload some documents. This documents were easy to upload and I always received a friendly confirmation from the team.
I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage.
It is efficient and support is in general quick and very helpful.
Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.
The software is also very intuitive and support pages (+ the support team) are well done and are very useful.
I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top.
Easy to use, runs very fast, lot of Distribution possibilities.
123FormBuilder logo
4.4
165

Web forms: as easy as 1-2-3!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.0
Pros and Cons from 123FormBuilder users   
+15
123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible.
123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.
However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating.
Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.
I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service.
The best part about these forms is how customizable they really are down to the very fine detail.
Payment gateway options are limited. Automation set up is clunky.
The ease of use is what I liked most about this product.
Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework.
I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically.
Overall, I've used this solution for multiple small business clients and it has been a mostly adequate solution.
Very useful, easy to use and implement on a website. I use it with my WIX site and it works well.
Compared to other form builders I've tried, setting up 123FormBuilder was pretty easy and intuitive. The results have been just what I expected.
123FormBuilder has become a powerful tool for my company.
Overall this form software has been reliable above all else and gotten the job done for clients who need multiple forms that easily integrate with their web pages.
When I need help, customer service was very helpful.
However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.
123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible.
123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.
However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating.
Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.
I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service.
The best part about these forms is how customizable they really are down to the very fine detail.
Payment gateway options are limited. Automation set up is clunky.
The ease of use is what I liked most about this product.
Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework.
I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically.
Overall, I've used this solution for multiple small business clients and it has been a mostly adequate solution.
Very useful, easy to use and implement on a website. I use it with my WIX site and it works well.
Compared to other form builders I've tried, setting up 123FormBuilder was pretty easy and intuitive. The results have been just what I expected.
123FormBuilder has become a powerful tool for my company.
Overall this form software has been reliable above all else and gotten the job done for clients who need multiple forms that easily integrate with their web pages.
When I need help, customer service was very helpful.
However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.
123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible.
123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.
However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating.
Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.
I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service.
The best part about these forms is how customizable they really are down to the very fine detail.
Payment gateway options are limited. Automation set up is clunky.
The ease of use is what I liked most about this product.
Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework.
I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically.
Overall, I've used this solution for multiple small business clients and it has been a mostly adequate solution.
Very useful, easy to use and implement on a website. I use it with my WIX site and it works well.
Compared to other form builders I've tried, setting up 123FormBuilder was pretty easy and intuitive. The results have been just what I expected.
123FormBuilder has become a powerful tool for my company.
Overall this form software has been reliable above all else and gotten the job done for clients who need multiple forms that easily integrate with their web pages.
When I need help, customer service was very helpful.
However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.
SmartSurvey logo
4.7
101

Online survey & questionnaire tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from SmartSurvey users   
+15
I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.
To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.
I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.
It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Maybe make that more obvious. But that is just me as I used it only for 4 months every year, so from year to year, I forget.
Ease of use, competitive price, helpful customer support, ease of reporting and ability to develop surveys that are unique and tailored to our requirements.
SmartSurvey has very limited features and it is not very user friendly. We stopped using it after a very quick time.
Easy to get to grips with and understand the layout, good auto save and session resume abilities.
I have widely shared within our Trust what a great product this is.
I do find it easy to use, I appreciate how easy it is to design surveys with the options presented and then to manipulate the data.
Excellent experience - I'd recommend this to anyone.
The ease with which one can create a questionnaire and disseminate it was a huge load off my shoulders.
Very easy to use survey and a very good customer service.
The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce.
Ease of use and efficiency has hugely helped us respond quickly and gather data effectively.
Fast responses from customer support and good analytic features allowing data analysis of specific groups.
Easy to use, simple to implement, straight to the point, reasonably priced.
I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.
To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.
I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.
It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Maybe make that more obvious. But that is just me as I used it only for 4 months every year, so from year to year, I forget.
Ease of use, competitive price, helpful customer support, ease of reporting and ability to develop surveys that are unique and tailored to our requirements.
SmartSurvey has very limited features and it is not very user friendly. We stopped using it after a very quick time.
Easy to get to grips with and understand the layout, good auto save and session resume abilities.
I have widely shared within our Trust what a great product this is.
I do find it easy to use, I appreciate how easy it is to design surveys with the options presented and then to manipulate the data.
Excellent experience - I'd recommend this to anyone.
The ease with which one can create a questionnaire and disseminate it was a huge load off my shoulders.
Very easy to use survey and a very good customer service.
The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce.
Ease of use and efficiency has hugely helped us respond quickly and gather data effectively.
Fast responses from customer support and good analytic features allowing data analysis of specific groups.
Easy to use, simple to implement, straight to the point, reasonably priced.
I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.
To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.
I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.
It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Maybe make that more obvious. But that is just me as I used it only for 4 months every year, so from year to year, I forget.
Ease of use, competitive price, helpful customer support, ease of reporting and ability to develop surveys that are unique and tailored to our requirements.
SmartSurvey has very limited features and it is not very user friendly. We stopped using it after a very quick time.
Easy to get to grips with and understand the layout, good auto save and session resume abilities.
I have widely shared within our Trust what a great product this is.
I do find it easy to use, I appreciate how easy it is to design surveys with the options presented and then to manipulate the data.
Excellent experience - I'd recommend this to anyone.
The ease with which one can create a questionnaire and disseminate it was a huge load off my shoulders.
Very easy to use survey and a very good customer service.
The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce.
Ease of use and efficiency has hugely helped us respond quickly and gather data effectively.
Fast responses from customer support and good analytic features allowing data analysis of specific groups.
Easy to use, simple to implement, straight to the point, reasonably priced.
AskNicely logo
4.6
100

Make every customer experience awesome, every time.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.7
Pros and Cons from AskNicely users   
avatar
avatar
avatar
+15
The support has always been responsive and they do a great job of making sure you (the customer) is very comfortable and confident. The implementation process has been one of the best that I've seen.
Some of the multi-brand/templating features are a little limited and confusing.
Have only recently been using AskNicely, but the set up was super simple, the customer support was amazing, and we're already getting great actionable feedback from our NPS responses.
We did not have a 'close it' option when we were using it in-app, so a few our users became annoyed.
I'm also impressed with the breadth of other features and I'm eager to see how these can improve our overall experience, or even improve our process. The surveys themselves are visually pleasing.
Sometimes the mobile app does not give very accurate information, in a way that the score given by the customer is wrong. Could just be an app bug, most of the time it's correct.
This is not only good for NPS but I've used it as a case study in design and product development. I cite the onboarding, the clean design, the bias toward beautiful functionalism.
This skews our results and makes it difficult to understand how a specific day or weekend went for our customers.
Super easy for us, and our clients - great experience and actionable feedback.
Great too for quick and frequent, quality feedback to help gauge user engagement.
Easy to use, the user interface is very neat. Contacting user for further feedback is a great way to improve our software.
Just amazing, outstanding customer service - a great product, too.
Great product and does what it should at a good price point.
It gives us an excellent metric to gauge customer satisfaction of each of our products. I would like to understand what is possible by using the API.
The solution is clean and simple and easy to configure and intuitive.
AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations.
Luckily we have enough customers to justify the reasonable costs for doing our external customers. All in all I couldn't be happier.
As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others.
The support has always been responsive and they do a great job of making sure you (the customer) is very comfortable and confident. The implementation process has been one of the best that I've seen.
Some of the multi-brand/templating features are a little limited and confusing.
Have only recently been using AskNicely, but the set up was super simple, the customer support was amazing, and we're already getting great actionable feedback from our NPS responses.
We did not have a 'close it' option when we were using it in-app, so a few our users became annoyed.
I'm also impressed with the breadth of other features and I'm eager to see how these can improve our overall experience, or even improve our process. The surveys themselves are visually pleasing.
Sometimes the mobile app does not give very accurate information, in a way that the score given by the customer is wrong. Could just be an app bug, most of the time it's correct.
This is not only good for NPS but I've used it as a case study in design and product development. I cite the onboarding, the clean design, the bias toward beautiful functionalism.
This skews our results and makes it difficult to understand how a specific day or weekend went for our customers.
Super easy for us, and our clients - great experience and actionable feedback.
Great too for quick and frequent, quality feedback to help gauge user engagement.
Easy to use, the user interface is very neat. Contacting user for further feedback is a great way to improve our software.
Just amazing, outstanding customer service - a great product, too.
Great product and does what it should at a good price point.
It gives us an excellent metric to gauge customer satisfaction of each of our products. I would like to understand what is possible by using the API.
The solution is clean and simple and easy to configure and intuitive.
AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations.
Luckily we have enough customers to justify the reasonable costs for doing our external customers. All in all I couldn't be happier.
As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others.
The support has always been responsive and they do a great job of making sure you (the customer) is very comfortable and confident. The implementation process has been one of the best that I've seen.
Some of the multi-brand/templating features are a little limited and confusing.
Have only recently been using AskNicely, but the set up was super simple, the customer support was amazing, and we're already getting great actionable feedback from our NPS responses.
We did not have a 'close it' option when we were using it in-app, so a few our users became annoyed.
I'm also impressed with the breadth of other features and I'm eager to see how these can improve our overall experience, or even improve our process. The surveys themselves are visually pleasing.
Sometimes the mobile app does not give very accurate information, in a way that the score given by the customer is wrong. Could just be an app bug, most of the time it's correct.
This is not only good for NPS but I've used it as a case study in design and product development. I cite the onboarding, the clean design, the bias toward beautiful functionalism.
This skews our results and makes it difficult to understand how a specific day or weekend went for our customers.
Super easy for us, and our clients - great experience and actionable feedback.
Great too for quick and frequent, quality feedback to help gauge user engagement.
Easy to use, the user interface is very neat. Contacting user for further feedback is a great way to improve our software.
Just amazing, outstanding customer service - a great product, too.
Great product and does what it should at a good price point.
It gives us an excellent metric to gauge customer satisfaction of each of our products. I would like to understand what is possible by using the API.
The solution is clean and simple and easy to configure and intuitive.
AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations.
Luckily we have enough customers to justify the reasonable costs for doing our external customers. All in all I couldn't be happier.
As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others.