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AIM Logo

AIM Point of Sale Software Solution for specialty retailers.

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AIM - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

AIM overview

What is AIM?

Tri-Tech empowers retailers, enabling them to focus on their craft and the customer while spending less time in the operational weeds. Our full suite of network-based POS solutions provides the tools and technology you need to keep your business running like a well-oiled machine ― all customized to your niche market.

As a leading, family-owned innovator in POS software for four decades, we know what it takes to maximize efficiency within your business through one, streamlined system. Discover why so many other retailers nationwide trust Tri-Tech to elevate and simplify everyday commerce.

Starting price

995flat rate

Alternatives

with better value for money


Pros & Cons

Sale and Purchase

Menu Navigation

Customer Support

Email and Orders

Reporting

Frequent crashes and errors

AIM’s user interface

Ease of use rating:

AIM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(22)
3-4(75)
5(101)

What do users say about AIM?

A&D book price tracker, scaner, and the of customer tracking

Select to learn more


Who uses AIM?

Based on 198 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Music
Sporting Goods
Wholesale
Others

Use cases

Retail POS System
Point of Sale
Retail Management Systems
eCommerce

AIM's key features

Most critical features, based on insights from AIM users:

Inventory management
Pricing management
Sales reports
Gift card management
Barcode/Ticket scanning
Returns tracking
Touch screen

All AIM features

Features rating:

Accounting
Accounting integration
Barcode recognition
Barcode/Ticket scanning
Billing & invoicing
Commission management
CRM
Customer accounts
Customer database
Customer history
Customizable reports
Discount management
eCommerce management
Electronic signature
Email marketing
Employee management
For retail
Gift card management
Inventory management
Inventory optimization
Inventory replenishment
Inventory tracking
Item management
Layaway management
Loyalty program
Multi-Location
Ordering automation
Order management
Payment processing
Point of sale (pos)
Pricing management
Purchase order management
Receipt management
Retail inventory management
Retail management
Retail pos
Returns management
Returns tracking
Sales reports
Scheduling
Stock management
Tee sheet management
Templates
Touch screen
Transaction history

AIM alternatives

AIM logo

Starting from

995

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Odoo  logo

Starting from

31.1

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Rain POS logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

109

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

AIM pricing

Value for money rating:

Starting from

995

One-time payment

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about AIM price and value

Value for money rating:

To see what individual users think of AIM's price and value, check out the review snippets below.

“That being said, the version we are currently using is not online integrated as far as the lesson module goes. If that has changed with the newer version, then I have no cons”
KJ

Katie J.

School Director

“The AIM team is generally responsive to our requests though we do tend to have issues due to the large database size that difficult to diagnose.”
CB

Carolyn B.

Special Projects Manager

AIM integrations (2)

Integrations rated by users

We looked at 198 user reviews to identify which products are mentioned as AIM integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

It is required by our insurance

JI

James I.

General manager

Integration rating: 4.0 (1)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information

Verified reviewer profile picture

Sarah D.

CEO

1/2

Other top integrations

AIM customer support

What do users say about AIM customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of AIM customer support.

Broad user base reports customer support is easy to reach, responsive, and consistently helpful with setup and ongoing issues.

A significant portion of users praise the professionalism, patience, and knowledge of the support and technical staff.

Widely noted by reviewers, support is available through multiple channels and staff provide clear, personalized guidance.

A small group of reviewers mention limited free support, difficulty accessing help after hours, and inconsistent support quality.

Support options

Phone support
Faqs/forum
Email/help desk
Chat

Training options

Videos
In person
Documentation
Webinars
Live online

To see what individual users say about AIM's customer support, check out the review snippets below.

“The AIM team is generally responsive to our requests though we do tend to have issues due to the large database size that difficult to diagnose.”

CB

Carolyn B.

Special Projects Manager

“Also support is crucial and they have that covered well.”

DL

Dan L.

Owner/Vice President

AIM FAQs

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