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Avaya Cloud Office Logo

Unified communications and collaboration

Table of Contents

Avaya Cloud Office - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Avaya Cloud Office overview

What is Avaya Cloud Office?

Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones. Directory integration and one-touch dialing aim to streamline calling.

With the Avaya Cloud Office virtual office app, teams and customers can collaborate through chat, one-on-one calls, and audio/video conferencing. Users can share files, manage meetings, track tasks, and more. Performance is tracked through custom dashboards and built-in reporting tools. Avaya Cloud Office also integrates with more than 100 third party apps, including Office 365, G Suite, Salesforce, and more.

Starting price


Alternatives

with better value for money

Avaya Cloud Office’s user interface

Ease of use rating:

Avaya Cloud Office pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(21)
5(22)

What do users say about Avaya Cloud Office?

I like that it is very user friendly and supports call routing.

Select to learn more


Who uses Avaya Cloud Office?

Based on 45 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Telecommunications
Financial Services
Marketing and Advertising
Chemicals
Others

Use cases

VoIP
Audio Conferencing
Contact Center Quality Assurance
Video Conferencing

Avaya Cloud Office's key features

Most critical features, based on insights from Avaya Cloud Office users:

Screen sharing

All Avaya Cloud Office features

Features rating:

API
Call center management
Chat/Messaging
Conferencing
Contact management
Customer experience management
Employee coaching tools
Live chat
Multi-Channel communication
Multi-User collaboration
Presentation streaming
Productivity tools
Quality management
Reporting/Analytics
Screen sharing
Unified communications
Video conferencing

Avaya Cloud Office alternatives

Avaya Cloud Office logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

3.95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Avaya Cloud Office integrations (6)

Integrations rated by users

We looked at 45 user reviews to identify which products are mentioned as Avaya Cloud Office integrations and how users feel about them.

Integration rating: 4.5 (2)

Integration rating: 4.0 (1)

Adds to the simplicity of using the product.

DW

Daniel W.

Chief Technology Officer

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Agendrix logo
Agendrix

Integration rating: 5.0 (1)

Log in log out very sharp

RC

Roula C.

Assistant

Integration rating: 5.0 (1)

Para llevar un control de horas trabajadas.

EH

Efren H.

L4 Spanish Interpreter

Avaya Cloud Office support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Avaya Cloud Office FAQs

Related categories