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CallFire

Telephony and call center app

Table of Contents

CallFire - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

CallFire overview

What is CallFire?

CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app's main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.

The cloud call center features of CallFire provide agents with all customer history and notes in one interface by integrating with your CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting. It also lets you record calls, play prerecorded voicemail messages, add custom scripts and more.

Voice broadcast and text messaging lets you send important alerts, promotions, updates, and notifications to customers and employees. Call tracking and reporting in CallFire let you track and analyse all campaign results.

CallFire provides you with an IVR (Interactive Voice Response) system from which you can set up surveys, polls, appointment reminders, payments, and more for both inbound or outbound uses. The IVR system includes an auto-attendant, call routing, phone surveys, call recording, as well as results tracking and analytics.

Starting price

0.06per user

Alternatives

with better value for money

CallFire’s user interface

Ease of use rating:

4.3

(26)

CallFire pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(9)

5(15)

What do users say about CallFire?

Which is good for training and helps me with customer satisfaction.

Select to learn more

Who uses CallFire?

Based on 26 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Automotive

Restaurants

Information Technology and Services

Others

Use cases

IVR

Inside Sales

Call Tracking

CallFire's key features

Most critical features, based on insights from CallFire users:

Caller id

4.0

(1)

Call recording

4.0

(1)

Call disposition

3.0

(2)

Auto-Dialer

(0)

All CallFire features

Features rating:

4.3

(26)

API

(0)

Auto-Dialer

(0)

Call center management

5.0

(1)

Call disposition

3.0

(2)

Caller id

4.0

(1)

Call list management

(0)

Call logging

(0)

Call monitoring

(0)

Call recording

4.0

(1)

Call routing

4.0

(1)

Call scheduling

5.0

(1)

Call scripting

(0)

Call tracking

(0)

Call tracking metrics

3.5

(2)

Call transfer

1.0

(1)

Campaign management

(0)

Computer telephony integration

4.0

(1)

Contact management

1.0

(1)

Conversion tracking

(0)

CRM

(0)

Customer history

1.0

(1)

Dashboard

(0)

Data management

(0)

Inbound call center

(0)

IVR

(0)

Keyword tracking

(0)

Lead distribution

(0)

Manual dialer

(0)

Multi-Campaign

(0)

Multiple Scripts

(0)

Outbound call center

(0)

Phone Key Input

1.0

(1)

Power dialer

(0)

Predictive dialer

(0)

Preview dialer

(0)

Progressive dialer

(0)

Reminders

(0)

Reporting/Analytics

(0)

Survey/Poll management

1.0

(1)

Text to speech

1.0

(1)

Voice Customization

1.0

(1)

Voice mail

(0)

VoIP

(0)

VoIP connection

(0)

CallFire alternatives

CallFire

4.3

(26)

Starting from

0.06

/user

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.3

Customer Support

4.1

JustCall

4.1

(224)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.1

Customer Support

4.1

Five9

4.2

(481)

learn more

Starting from

119

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.0

Customer Support

4.3

Ricochet360

4.8

(82)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.8

Customer Support

4.8

CallFire pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Pro

599

Per month

Features included:

$10 Keywords
$1.75 Phone Numbers
20000 Minutes/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Grow

299

Per month

Features included:

10000 Minutes/ Texts
$13 Keywords
$2 Phone Numbers
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Startup

199

Per month

Features included:

$15 Keywords
$2.25 Phone Numbers
5500 Minutes/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Lite

Per month

Features included:

$20 Keywords
2500 Minutes/ Texts
$2.5 Phone Numbers
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Pay as you go

0.06

/user

Features included:

$10 Phone Numbers
$25 Keywords
6¢ Per Minute/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

User opinions about CallFire price and value

Value for money rating:

4.3

(26)

To see what individual users think of CallFire's price and value, check out the review snippets below.

“It's relatively easy to use and setup, and the customer service used to be great.”

Matthew W.

President

“Which is good for training and helps me with customer satisfaction.”

Kimbra d.

Head server / manager at night

CallFire support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Documentation

Webinars

Videos

CallFire FAQs

Related categories