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Chatlio  Logo

Live online customer chat through Slack

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Chatlio - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Chatlio overview

What is Chatlio ?

Chatlio is a monthly subscription-based product that allows starter, small, medium and enterprise businesses to provide live website chat to customers via Slack. By harnessing the existing technology behind the popular team-based communications app, users and Chatlio "operators" require no additional knowledge or client environment. The solution promises simple, quick setup by providing a lightweight chat widget that can be embedded into a corporate website or blog. This widget can be restyled and rebranded as required via flexible customization options, choosing from multiple built-in placement variations to present chat functionality to visitors in a convenient way. Messages and responses can be queued by creating rules-based triggers that react to certain behaviors or visits to certain pages at certain scheduled times. In addition, Chatlio automatically captures potentially valuable visitor information such as their location and target system/browser details that provide an overview onto to potential new marketing leads.

Additionally, Chatlio has been designed to perform consistently across desktop browsers and smaller mobile screens. Tested to function effectively on iOS or Android smartphones and tablets, the widget shrinks and re formats to fill viewports when opened. Extra notable features also allow for drag and drop file or image sharing, multiple language provision, emoji support, Chatlio Slack commands and a whole host of deeper developer possibilities thanks to CSS customization and a JS-based API.

Key benefits of using Chatlio

  • Chatlio allows business teams and support staff to harness their existing Slack service to deploy live chat online customer chat capabilities without the need for new software or clients.


  • The system uses an embeddable widget that can be placed into a website or blog within minutes, allowing for styling and placement changes via a myriad of preferences or deeper CSS-based customization, and the JS-based developer API.


  • Chatlio is optimized to perform effectively on smaller screens, designed and tested to perform consistently across desktop browser and those on iOS or Android smartphone viewports.


  • By capturing useful visitor information automatically such as location, current page visit, IP address, payment plans, local time, browser and OS etc, support teams can gather an important insight into potential customer leads.


  • Scalable pricing plans offer monthly subscription options for Starter users right up to Enterprise, providing unlimited operators, multiple widgets for handling more than a single incoming channel, plus the ability to process 200-5000 conversation threads per month.
  • Starting price

    29per feature /
    per month

    Alternatives

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    Chatlio ’s user interface

    Ease of use rating:

    Chatlio reviews

    Overall rating

    4.3

    /5

    7

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.86/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    5

    0

    0

    0

    Chatlio 's key features

    Most critical features, based on insights from Chatlio users:

    Real-time consumer-facing chat
    Mobile access
    File sharing
    Reporting/Analytics
    Website visitor tracking
    Chatbot

    All Chatlio features

    Features rating:

    CRM
    Widgets
    Website integration
    Transfers/Routing
    Transcripts/Chat history
    Third-Party integrations
    Real-Time notifications
    Proactive chat
    Offline form
    Live chat
    Geotargeting
    Event triggered actions
    Customizable branding
    Customer communication
    Chat/Messaging
    Canned responses
    Autoresponders
    Application management
    API

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    Chatlio pricing

    Value for money rating:

    Starting from

    29

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Chatlio price and value

    Value for money rating:

    Chatlio integrations (5)

    Integrations rated by users

    We looked at 7 user reviews to identify which products are mentioned as Chatlio integrations and how users feel about them.

    Slack logo
    Slack

    Integration rating: 5.0 (1)

    Chatlio and Slack work hand-in-hand to create a beautiful chat experience.

    PW

    Pete W.

    Communications Officer

    Chatlio support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk

    Training options

    Webinars
    Documentation
    Live Online

    Chatlio FAQs

    Q. Who are the typical users of Chatlio ?

    Chatlio has the following typical customers:
    Large Enterprises, Mid Size Business

    These products have better value for money


    Q. What languages does Chatlio support?

    Chatlio supports the following languages:
    English


    Q. Does Chatlio support mobile devices?

    Chatlio supports the following devices:
    Android, iPad, iPhone


    Q. Does Chatlio offer an API?

    Yes, Chatlio has an API available for use.


    Q. What level of support does Chatlio offer?

    Chatlio offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk

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