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Chatlio

4.3
(4)

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Chatlio Alternatives

How do Chatlio alternatives compare?

Zoho Desk and UseResponse stand out as its top competitors based on similarity, popularity and user reviews. When comparing Chatlio to its top 100 alternatives, Pipedrive has the highest rating, with Freshdesk as the runner-up, and Chatlio ranking 77th place. Zendesk has the most reviews with a total of 2,551, while Chatlio has 4. Users say Freshdesk tops the list for value for money followed by Pipedrive, while Chatlio comes in 76th. Users also say Pipedrive and Freshdesk are the easiest to use, while Chatlio takes 78th place.

What are the top 5 alternatives to Chatlio ?

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Features

Pricing model

Devices supported

User rating

Organization types

Geographies served

Integrated with

Industry

Company size

Top 100 alternatives

Zoho Desk

4.5
(1,649)

Cloud-based help desk platform

visit websiteCompare

Pricing

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

Read all reviews

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

19

168

31

features in common

19

features in common

Zoho Desk's unique features

  • Quotes/Estimates

  • Survey/Poll Management

  • Task Management

  • Knowledge Base Management

Chatlio 's unique features

  • Applications Management

  • HTML5 Technology

  • Website Visitor Tracking

  • Geotargeting

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

visit websiteCompare

Pricing

Starting from

$149/month

Value for money

4.9

0.1

5.0

What users say about UseResponse's value for money

Read all reviews

UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward.

AR

Anonymous Reviewer

Compares to competing products at competitive price point.

AR

Anonymous Reviewer

Total

15

107

31

features in common

15

features in common

UseResponse's unique features

  • Real-Time Chat

  • Approval Workflow

  • Calendar Management

  • Social Media Integration

Chatlio 's unique features

  • Transfers/Routing

  • Applications Management

  • Geotargeting

  • Real-time Consumer-facing Chat

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

visit websiteCompare

Pricing

Starting from

$24/month

Value for money

4.3

0.7

5.0

What users say about Wix Answers' value for money

Read all reviews

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

17

89

31

features in common

17

features in common

Wix Answers' unique features

  • Virtual Assistant

  • Automated Routing

  • Call Center Management

  • Customer History

Chatlio 's unique features

  • Website Visitor Tracking

  • Applications Management

  • File Transfer

  • Visitor Tracking

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

visit websiteCompare

Features

Total

19

65

31

features in common

19

features in common

FAQ Bot's unique features

  • Categorization/Grouping

  • Self Service Portal

  • Cataloging/Categorization

  • Code-free Development

Chatlio 's unique features

  • Applications Management

  • File Transfer

  • Visitor Tracking

  • File Sharing

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

visit websiteCompare

Pricing

Starting from

$49/month

Value for money

4.6

0.4

5.0

What users say about User.com's value for money

Read all reviews

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

26

210

31

features in common

26

features in common

User.com's unique features

  • Marketing Calendar

  • Real-Time Chat

  • Real Time Reporting

  • Employee Activity Monitoring

Chatlio 's unique features

  • Custom Development

  • HTML5 Technology

  • Offline Access

  • Geolocation

Kayako

4.0
(158)

Unified customer service platform

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

3.8

1.2

5.0

What users say about Kayako's value for money

Read all reviews

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

13

89

31

features in common

13

features in common

Kayako's unique features

  • Automated Routing

  • Availability Management

  • Email Management

  • Configuration Management

Chatlio 's unique features

  • Website Visitor Tracking

  • Custom Development

  • File Transfer

  • Proactive Chat

HappyFox Chat

4.5
(17)

Premium live chat software

visit websiteCompare

Pricing

Starting from

$29.99/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Chat's value for money

Read all reviews

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

16

19

31

features in common

16

features in common

HappyFox Chat's unique features

  • Alerts/Notifications

  • Real Time Reporting

  • Feedback Management

Chatlio 's unique features

  • Visitor Tracking

  • Applications Management

  • Event Triggered Actions

  • Offline Access

Freshcaller

3.9
(23)

Modern Phone System for customer support & sales

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

3.7

1.3

5.0

What users say about Freshcaller's value for money

Read all reviews

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

4

65

31

features in common

4

features in common

Freshcaller's unique features

  • Predictive Dialer

  • Automatic Call Distribution

  • Call Conferencing

  • Call Routing

Chatlio 's unique features

  • Offline Form

  • Transfers/Routing

  • Canned Responses

  • Custom Development

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

visit websiteCompare

Features

Total

4

40

31

features in common

4

features in common

Yonyx's unique features

  • Cataloging/Categorization

  • Content Management

  • Full Text Search

  • Search/Filter

Chatlio 's unique features

  • Offline Access

  • Transcripts/Chat History

  • Canned Responses

  • Custom Development

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Pricing

Starting from

$42/month

Value for money

4.2

0.8

5.0

What users say about Vivantio's value for money

Read all reviews

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

11

96

31

features in common

11

features in common

Vivantio's unique features

  • Automated Routing

  • Change Management

  • Support Ticket Tracking

  • Dashboard Creation

Chatlio 's unique features

  • Transfers/Routing

  • File Sharing

  • Geolocation

  • Offline Form

Bookafy

4.7
(131)

Free online appointment booking software

visit websiteCompare

Pricing

Starting from

$7/month

Value for money

4.6

0.4

5.0

What users say about Bookafy's value for money

Read all reviews

Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's.

John M.

Very descent online scheduling system for a good price.

AR

Anonymous Reviewer

Total

6

39

31

features in common

6

features in common

Bookafy's unique features

  • Calendar Management

  • Client Database

  • Alerts/Notifications

  • Online Payments

Chatlio 's unique features

  • Proactive Chat

  • Website Integration

  • Canned Responses

  • CRM

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

visit websiteCompare

Features

Total

18

46

31

features in common

18

features in common

REVE Chat's unique features

  • Customer History

  • Feedback Management

  • Chat Transcript

  • Email Management

Chatlio 's unique features

  • Archiving & Retention

  • Geolocation

  • Transcripts/Chat History

  • File Sharing

Chatfuel

4.5
(17)

Build your bot now, no coding required.

visit websiteCompare

Features

Total

14

76

31

features in common

14

features in common

Chatfuel's unique features

  • AI/Machine Learning

  • Personalization

  • Activity Management

  • Campaign Management

Chatlio 's unique features

  • Widgets

  • File Transfer

  • Offline Form

  • Event Triggered Actions

Birdeye

4.7
(365)

Experience Marketing Platform

visit websiteCompare

Pricing

Value for money

4.5

0.5

5.0

What users say about Birdeye's value for money

Read all reviews

BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data – at an affordable annual subscription cost.

Russ A.

This has been a great investment. The ability to request that your actual clients give you a review is invaluable.

SC

Scott C.

Total

19

144

31

features in common

19

features in common

Birdeye's unique features

  • Multi-Channel Data Collection

  • Social Media Integration

  • Assignment Management

  • Reminders

Chatlio 's unique features

  • Applications Management

  • Geolocation

  • Visitor Tracking

  • File Transfer

HelpCrunch

4.8
(171)

Customer Communication tool for Support, Marketing & Sales

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about HelpCrunch's value for money

Read all reviews

Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

Shahid K.

Easy to set up and cost-effective. In addition to an amazing support system to help you with any flows that may arise.

JH

Jorge H.

Total

20

102

31

features in common

20

features in common

HelpCrunch's unique features

  • Sales Automation

  • Built-In Database

  • User Defined Attributes

  • Customer Database

Chatlio 's unique features

  • Applications Management

  • HTML5 Technology

  • Geolocation

  • Real Time Notifications

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

visit websiteCompare

Features

Total

17

47

31

features in common

17

features in common

Acquire's unique features

  • Communication Management

  • Customer Database

  • Feedback Management

  • Content Creation

Chatlio 's unique features

  • Widgets

  • Applications Management

  • Geolocation

  • Visitor Tracking

Zendesk

4.4
(2,551)

Service-first CRM company that builds support & sales tools

visit websiteCompare

Pricing

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

Read all reviews

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

23

198

31

features in common

23

features in common

Zendesk's unique features

  • Multi-Channel Data Collection

  • Multiple Scripts

  • Recurring Issues

  • Revenue Management

Chatlio 's unique features

  • Offline Access

  • Automated Scheduling

  • Website Integration

  • File Transfer

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

visit websiteCompare

Pricing

Starting from

$50/month

Value for money

4.2

0.8

5.0

What users say about HubSpot Service Hub's value for money

Read all reviews

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

15

56

31

features in common

15

features in common

HubSpot Service Hub's unique features

  • Surveys & Feedback

  • Call Routing

  • Call List Management

  • Communication Management

Chatlio 's unique features

  • Visitor Tracking

  • API

  • File Sharing

  • Offline Access

Front

4.5
(203)

Email management software and shared inbox for teams

visit websiteCompare

Pricing

Starting from

$9/month

Value for money

4.2

0.8

5.0

What users say about Front's value for money

Read all reviews

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

13

120

31

features in common

13

features in common

Front's unique features

  • Assignment Management

  • Authentication

  • Routing

  • Customer Complaint Tracking

Chatlio 's unique features

  • Website Visitor Tracking

  • File Transfer

  • Geotargeting

  • Proactive Chat

Chatbot

4.7
(32)

Easy to use chatbot platform for business

visit websiteCompare

Pricing

Starting from

$50/month

Value for money

4.6

0.4

5.0

What users say about Chatbot's value for money

Read all reviews

The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours.

MH

Melissa H.

Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.

MH

Melissa H.

Total

14

48

31

features in common

14

features in common

Chatbot's unique features

  • Contextual Guidance

  • Interaction Tracking

  • Appointment Scheduling

  • Live Chat

Chatlio 's unique features

  • Widgets

  • File Transfer

  • Offline Access

  • File Sharing

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

visit websiteCompare

Pricing

Value for money

4.2

0.8

5.0

What users say about Conversational Cloud's value for money

Read all reviews

The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Overall, the return on investment here is HUGE.

TH

Thomas H.

Total

24

74

31

features in common

24

features in common

Conversational Cloud's unique features

  • Chatbot

  • Sentiment Analysis

  • Chat Transcript

  • Collaboration Tools

Chatlio 's unique features

  • Website Integration

  • Archiving & Retention

  • Geolocation

  • Custom Development

Freshchat

3.9
(69)

Live Chat software for modern messaging

visit websiteCompare

Pricing

Starting from

$19/month

Value for money

4.0

1.0

5.0

What users say about Freshchat's value for money

Read all reviews

Highly recommended for small and new businesses (pricing is a big factor too).

sG

shahzeb G.

The dashboard and app are very clean. The only reason I switched was due to price.

Seth H.

Total

19

54

31

features in common

19

features in common

Freshchat's unique features

  • Interaction Tracking

  • Collaboration Tools

  • Customizable Templates

  • Help Desk Management

Chatlio 's unique features

  • Applications Management

  • Geolocation

  • Widgets

  • File Sharing

Comm100 Live Chat

4.7
(101)

Free Live Chat Software with Unlimited Users and Chats

visit websiteCompare

Pricing

Value for money

4.5

0.5

5.0

What users say about Comm100 Live Chat's value for money

Read all reviews

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

23

104

31

features in common

23

features in common

Comm100 Live Chat's unique features

  • Survey/Poll Management

  • Audit Trail

  • Availability Management

  • Visitor Management

Chatlio 's unique features

  • Geolocation

  • Applications Management

  • Offline Access

  • Automated Scheduling

Bitrix24

4.0
(459)

100% free CRM, collaboration and communication tool suite

visit websiteCompare

Pricing

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Read all reviews

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

21

358

31

features in common

21

features in common

Bitrix24's unique features

  • Multi-User Collaboration

  • Drip Campaigns

  • Full Text Search

  • Content Management

Chatlio 's unique features

  • Applications Management

  • Multi-Language

  • Custom Development

  • Proactive Chat

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Read all reviews

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

24

185

31

features in common

24

features in common

LiveAgent's unique features

  • Online Forums

  • Social Media Monitoring

  • Status Tracking

  • Forms Management

Chatlio 's unique features

  • Visitor Tracking

  • Custom Development

  • Geolocation

  • File Transfer

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

visit websiteCompare

Features

Total

19

46

31

features in common

19

features in common

HelpOnClick's unique features

  • Customer Experience Management

  • Historical Reporting

  • Customizable Fields

  • Engagement Analytics

Chatlio 's unique features

  • Applications Management

  • HTML5 Technology

  • Widgets

  • Geolocation

elevio

4.6
(27)

Self-service support & customer education platform

visit websiteCompare

Pricing

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

Read all reviews

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

13

97

31

features in common

13

features in common

elevio's unique features

  • Activity Dashboard

  • Administrative Reporting

  • Usage Tracking/Analytics

  • Customer Segmentation

Chatlio 's unique features

  • Transcripts/Chat History

  • CRM

  • Event Triggered Actions

  • HTML5 Technology

INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

visit websiteCompare

Features

Total

22

143

31

features in common

22

features in common

INSIDE's unique features

  • Monitoring

  • Summary Reports

  • Activity Tracking

  • Attribution Modeling

Chatlio 's unique features

  • Applications Management

  • Visitor Tracking

  • Custom Development

  • Website Integration

BirdSeed

4.6
(15)

All-in-one Website Visitor Engagement Tool

visit websiteCompare

Features

Total

8

22

31

features in common

8

features in common

BirdSeed's unique features

  • Purchasing & Receiving

  • Event Scheduling

  • Meeting Management

  • Registration Management

Chatlio 's unique features

  • Multi-Language

  • Widgets

  • Automated Scheduling

  • CRM

ProProfs Chat

4.8
(49)

Live chat software for websites

visit websiteCompare

Pricing

Starting from

$9/month

Value for money

4.7

0.3

5.0

What users say about ProProfs Chat's value for money

Read all reviews

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

19

30

31

features in common

19

features in common

ProProfs Chat's unique features

  • Lead Capture

  • User Profiles

  • Help Desk Management

  • Screen Sharing

Chatlio 's unique features

  • Applications Management

  • File Transfer

  • Widgets

  • Event Triggered Actions

Bold360

4.4
(26)

AI-powered customer engagement platform

visit websiteCompare

Pricing

Value for money

4.6

0.4

5.0

What users say about Bold360's value for money

Read all reviews

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

21

84

31

features in common

21

features in common

Bold360's unique features

  • Cataloging/Categorization

  • Request Assignment

  • Assignment Management

  • Code-free Development

Chatlio 's unique features

  • Custom Development

  • Real Time Notifications

  • Geolocation

  • Website Integration

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

visit websiteCompare

Pricing

Starting from

$21/month

Value for money

4.7

0.3

5.0

What users say about LiveHelpNow's value for money

Read all reviews

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

22

97

31

features in common

22

features in common

LiveHelpNow's unique features

  • Surveys & Feedback

  • Call Center Management

  • Categorization/Grouping

  • Engagement Analytics

Chatlio 's unique features

  • Applications Management

  • Offline Access

  • Automated Scheduling

  • Website Integration

3CX

4.5
(229)

3CX communications system. Web & mobile apps (Android, iOS)

visit websiteCompare

Pricing

Starting from

€350

Value for money

4.3

0.7

5.0

What users say about 3CX's value for money

Read all reviews

The service could improve a lot if they commissioned it well. I just really hope that my organization could get the money's worth for the service.

AR

Anonymous Reviewer

This makes it a perfect solution for churches, small businesses, and as the small businesses grow into medium sized businesses, the annual cost for the license with higher concurrent calls is nominal.

Ryan G.

Total

13

79

31

features in common

13

features in common

3CX's unique features

  • Auto-Dialer

  • Automatic Call Distribution

  • Call Reporting

  • Alerts/Notifications

Chatlio 's unique features

  • Website Visitor Tracking

  • Canned Responses

  • Event Triggered Actions

  • Multi-Language

ngDesk

4.5
(11)

Ticket management for customer service and support teams

visit websiteCompare

Features

Total

16

48

31

features in common

16

features in common

ngDesk's unique features

  • Document Storage

  • Engagement Analytics

  • Interaction Tracking

  • Email Management

Chatlio 's unique features

  • Website Integration

  • Applications Management

  • Geolocation

  • Real Time Notifications

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

visit websiteCompare

Features

Total

13

59

31

features in common

13

features in common

BOTNATION AI's unique features

  • Code-free Development

  • Customer Database

  • Dynamic Content

  • Lead Segmentation

Chatlio 's unique features

  • Website Visitor Tracking

  • CRM

  • File Sharing

  • Offline Form

LiveCaller

5.0
(1)

Live chat and customer communications management software

visit websiteCompare

Features

Total

10

28

31

features in common

10

features in common

LiveCaller's unique features

  • Communication Management

  • Customer History

  • Multi-Channel Management

  • Dashboard

Chatlio 's unique features

  • Transcripts/Chat History

  • CRM

  • Customizable Branding

  • HTML5 Technology

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

visit websiteCompare

Features

Total

15

50

31

features in common

15

features in common

Ada's unique features

  • Contextual Guidance

  • Code-free Development

  • Drag & Drop

  • Lead Qualification

Chatlio 's unique features

  • Visitor Tracking

  • Applications Management

  • Event Triggered Actions

  • Offline Form

Landbot

4.5
(49)

Cloud-based conversational website interface builder

visit websiteCompare

Pricing

Starting from

€30/month

Value for money

4.1

0.9

5.0

What users say about Landbot's value for money

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What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support.

ME

Matheus E.

You can technically integrate through Zapier, but that's an additional recurring cost that I don't always want to add. In any case, I'm pretty excited about the future of Landbot.

Sunny T.

Total

12

85

31

features in common

12

features in common

Landbot's unique features

  • Question Branching

  • Code-free Development

  • For Developers

  • Data Analysis Tools

Chatlio 's unique features

  • Visitor Tracking

  • CRM

  • Event Triggered Actions

  • HTML5 Technology

Pipedrive

4.5
(2,281)

CRM built by salespeople, for salespeople

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Pricing

Starting from

$12.50/month

Value for money

4.4

0.6

5.0

What users say about Pipedrive's value for money

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Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.

NA

Nawar A.

Pipedrive's many effective and useful functions make it one of the best sales tools for storing contacts and service prices and tracking sales progress.

Ed

Evander d.

Total

15

157

31

features in common

15

features in common

Pipedrive's unique features

  • Performance Management

  • Pre-Configured Bot

  • Team Assignments

  • Text Analysis

Chatlio 's unique features

  • Visitor Tracking

  • Applications Management

  • Event Triggered Actions

  • Offline Access

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

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Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

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Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

16

131

31

features in common

16

features in common

Genesys Cloud's unique features

  • Social Media Integration

  • Multi-Channel Communication

  • Support Ticket Management

  • Activity Tracking

Chatlio 's unique features

  • Website Integration

  • Archiving & Retention

  • Geotargeting

  • Real Time Notifications

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Pricing

Value for money

4.6

0.4

5.0

What users say about Avochato's value for money

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Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

12

95

31

features in common

12

features in common

Avochato's unique features

  • Assignment Management

  • Call Center Management

  • Volunteer Management

  • Email Marketing

Chatlio 's unique features

  • Website Integration

  • Custom Development

  • Event Triggered Actions

  • Multi-Language

EngageBay

4.6
(68)

Integrated sales & marketing software for growing teams

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Pricing

Starting from

$9.99/month

Value for money

4.8

0.2

5.0

What users say about EngageBay's value for money

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A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

19

203

31

features in common

19

features in common

EngageBay's unique features

  • Macros/Templated Responses

  • Prospecting Tools

  • Real Time Editing

  • Feedback Management

Chatlio 's unique features

  • Applications Management

  • HTML5 Technology

  • Widgets

  • Geolocation

Gorgias

4.7
(72)

Help desk and customer service solution

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Pricing

Starting from

$60/month

Value for money

4.5

0.5

5.0

What users say about Gorgias' value for money

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Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

15

67

31

features in common

15

features in common

Gorgias' unique features

  • Queue Management

  • Case Management

  • Subscription Management

  • Call Center Management

Chatlio 's unique features

  • Visitor Tracking

  • Applications Management

  • File Transfer

  • Real Time Notifications

CommBox

(0)

Cloud-based contact center and customer service solution

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Features

Total

13

63

31

features in common

13

features in common

CommBox's unique features

  • Appointment Management

  • Call Center Management

  • Customer Database

  • IVR / Voice Recognition

Chatlio 's unique features

  • Website Visitor Tracking

  • Custom Development

  • File Transfer

  • Offline Access

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

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Features

Total

19

71

31

features in common

19

features in common

TruChat's unique features

  • Bulk Send

  • Reporting & Statistics

  • Sales Automation

  • Chatbot

Chatlio 's unique features

  • Applications Management

  • Geolocation

  • Widgets

  • File Transfer