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ConnectWise RMM Logo

An RMM built to take your business to new heights

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Table of Contents

ConnectWise RMM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ConnectWise RMM overview

What is ConnectWise RMM?

ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation to deliver customized services to your customers.

Starting price

Free
view pricing plans
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Pros & Cons

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Remote Access

Single Pane of Glass

User Interface

Customer Support

Customization

Monitoring

ConnectWise RMM’s user interface

Ease of use rating:

ConnectWise RMM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(44)
5(26)

What do users say about ConnectWise RMM?

I was originally a Continuum customer, and although we lost LogMeIn (it had way faster file transfer speeds), we got ConnectWise and Backstage filled in most of the gaps and even solved some strange problems for us that LogMeIn couldn't.

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Who uses ConnectWise RMM?

Based on 72 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer & Network Security
Computer Networking
Education Management
Others

Use cases

Managed Service Providers (MSP)
IT Service
IT Management
Remote Monitoring and Management
Network Monitoring

ConnectWise RMM's key features

Most critical features, based on insights from ConnectWise RMM users:

Patch management
Incident management

All ConnectWise RMM features

Features rating:

Alerts/Notifications
API
Audit trail
Backup and recovery
Configuration management
Customizable branding
Dashboard
Data import/export
Event logs
Incident management
Inventory management
Issue management
IT asset tracking
Maintenance scheduling
Network mapping
Patch management
Performance metrics
Real-Time monitoring
Real-Time reporting
Real-Time updates
Remote access/control
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Self service portal
Server monitoring
Single sign on
Third-Party integrations
Troubleshooting

ConnectWise RMM alternatives

ConnectWise RMM logo
visit website

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1.75

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Features
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N-sight RMM logo
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99

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Features
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Customer Support
Cove Data Protection logo
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Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ConnectWise RMM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about ConnectWise RMM price and value

Value for money rating:

To see what individual users think of ConnectWise RMM's price and value, check out the review snippets below.

“The RMM tool lets us monitor and run repair scripts. And It enables All of our technicians to learn and improve and increase their scripting skills.”
MC

Mitch C.

Escalation Tech Lead

“I was originally a Continuum customer, and although we lost LogMeIn (it had way faster file transfer speeds), we got ConnectWise and Backstage filled in most of the gaps and even solved some strange problems for us that LogMeIn couldn't.”
BC

Billy C.

CEO and Technician

ConnectWise RMM integrations (9)

Integrations rated by users

We looked at 72 user reviews to identify which products are mentioned as ConnectWise RMM integrations and how users feel about them.

Integration rating: 4.2 (17)

SentinelOne logo
SentinelOne

Integration rating: 4.6 (16)

Integration rating: 4.8 (15)

Integration rating: 3.5 (12)

IT Glue logo
IT Glue

Integration rating: 4.1 (11)

all network products are automatically documented in IT Glue from Auik

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Hemin K.

Network Engineer

ConnectWise RMM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Videos
Documentation
Webinars
Live Online

ConnectWise RMM FAQs

Related categories