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Coztel Logo

Advanced cloud-based call center software

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Coztel - 2026 Pricing, Features, Reviews & Alternatives

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Coztel overview

What is Coztel?

CozTel is an advanced cloud based call center software for all types of call centers including inbound, outbound and blended. The platform is highly scalable and fit for startups, medium and large size businesses. The solution offers a predictive dialer, power dialer, progressive dialer, preview dialer, voice broadcasting, interactive voice response and automatic call distributor.

CozTel features include call recording, call forwarding, call transferring, call screening, on hold music, call blocking, call routing and call queuing. Customers can integrate the platform with popular CRM's including Vtiger, Zendesk, Salesforce, SugarCRM, Zoho, Pipedrive and Teamsupport.

Key benefits of using Coztel

  • CozTel's hosted predictive dialer helps organizations connect with live users, providing agents with the experience of HD calling and clear communication.

  • CozTel's voice broadcasting feature broadcasts calls and messages to hundreds and thousands of customers at the same time.

  • Automatic call distribution can intelligently route a high volume of calls to the most appropriate representative in the organization.

  • Organizations can record messages in a variety of languages and offer multilingual options for multi-language customers.

  • CozTel offers fully developed call reporting and analytics.
  • Starting price

    50 /
    per month

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    Coztel’s user interface

    Ease of use rating:

    Coztel reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Coztel's features

    Alerts/Escalation
    Auto-Dialer
    Automatic call distribution
    Blended call center
    Call center management
    Call list management
    Call logging
    Call monitoring
    Call recording
    Call reporting
    Call routing
    Call scripting
    Call tracking
    Call transfer
    Callback scheduling
    Caller id
    Campaign management
    Chat/Messaging
    Computer telephony integration
    CRM
    Inbound call center
    IVR
    Manual dialer
    Outbound call center
    Predictive dialer
    Progressive dialer
    Queue management
    Voice mail

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    Coztel pricing

    Value for money rating:

    Starting from

    50

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Coztel price and value

    Value for money rating:

    Coztel support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    In Person
    Live Online
    Videos
    Documentation

    Coztel FAQs

    Q. What type of pricing plans does Coztel offer?

    Coztel has the following pricing plans:
    Starting from: $50.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Coztel?

    Coztel has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Coztel support?

    Coztel supports the following languages:
    English


    Q. Does Coztel offer an API?

    No, Coztel does not have an API available.


    Q. What other apps does Coztel integrate with?

    Coztel integrates with the following applications:
    Vtiger CRM, Insightly, Pipedrive, Salesforce Sales Cloud, SugarCRM, TeamSupport, Zendesk Suite


    Q. What level of support does Coztel offer?

    Coztel offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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