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Customer Thermometer vs Survicate Comparison (2026)
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Good recommendations?
Customer Thermometer
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.9
18
5
4
3
2
1
17
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.6
99
5
4
3
2
1
69
25
4
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Pauline P.
Senior Graphic Designer
Vladimir P.
Senior Marketing Manager
María S.
Software Engineering Manager
Cons
Not enoughreviews yet
Cons
Gretchen N.
Director
Mathilde M.
Lead user research
Jimmy Y.
Product manager
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review10 months ago
Key features
- Total features73
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Onboarding
- Online Polling
- Performance Metrics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- Review Request
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
- Total features85
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Onboarding
- Online Polling
- Performance Metrics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- Review Request
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
Integrations
- Total integrations70
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Agile CRM
- Airtable
- Amplitude
- Asana
- Autotask PSA
- Braze
- BrightGauge
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- ConnectWise Automate
- Constant Contact
- Copper
- Customer.io
- Dotdigital
- Drip
- Exclaimer
- Firmao CRM
- Freshcaller
- Freshchat
- Freshdesk
- Freshdesk Customer Success
- Freshsales
- Fullstory
- Geckoboard
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Google Docs
- Google Sheets
- HappyFox BI
- HappyFox Help Desk
- Help Scout
- Helply
- HubSpot Marketing Hub
- IFTTT
- InvoiceBerry
- Iterable
- Ivanti Application Control
- Ivanti ITSM
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Kayako
- Keap
- Kit
- Klaviyo
- Kustomer
- LiveAgent
- LiveChat
- MailerLite
- Mailgun
- Managed WooCommerce
- Manago AI
- Marketo Engage
- Marketo Sales Connect
- Maximizer CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Mixpanel
- NetSuite
- Netskope One Platform
- OTRS
- Ontraport
- Oracle Responsys
- Ortto
- Pipedrive
- Productboard
- Pulseway
- Remote Monitoring and Management
- RepairShopr
- Reply
- Rexpondo
- Rocketseed Email Signatures
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- SearchMy for Slack
- Segment
- SendGrid
- Service365
- ServiceNow
- SessionCam
- SherpaDesk
- Shopify
- Skyvia
- Slack
- Smartlook
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- SplashBI
- Syncro
- TeamSupport
- Trello
- UXCam
- VERO
- WooCommerce
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho Desk
- eGain Mail
- eGain Suite
- emma
- iPresso
- monday AI Work Platform
- tl;dv
- Total integrations64
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Agile CRM
- Airtable
- Amplitude
- Asana
- Autotask PSA
- Braze
- BrightGauge
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- ConnectWise Automate
- Constant Contact
- Copper
- Customer.io
- Dotdigital
- Drip
- Exclaimer
- Firmao CRM
- Freshcaller
- Freshchat
- Freshdesk
- Freshdesk Customer Success
- Freshsales
- Fullstory
- Geckoboard
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Google Docs
- Google Sheets
- HappyFox BI
- HappyFox Help Desk
- Help Scout
- Helply
- HubSpot Marketing Hub
- IFTTT
- InvoiceBerry
- Iterable
- Ivanti Application Control
- Ivanti ITSM
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Kayako
- Keap
- Kit
- Klaviyo
- Kustomer
- LiveAgent
- LiveChat
- MailerLite
- Mailgun
- Managed WooCommerce
- Manago AI
- Marketo Engage
- Marketo Sales Connect
- Maximizer CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Mixpanel
- NetSuite
- Netskope One Platform
- OTRS
- Ontraport
- Oracle Responsys
- Ortto
- Pipedrive
- Productboard
- Pulseway
- Remote Monitoring and Management
- RepairShopr
- Reply
- Rexpondo
- Rocketseed Email Signatures
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- SearchMy for Slack
- Segment
- SendGrid
- Service365
- ServiceNow
- SessionCam
- SherpaDesk
- Shopify
- Skyvia
- Slack
- Smartlook
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- SplashBI
- Syncro
- TeamSupport
- Trello
- UXCam
- VERO
- WooCommerce
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho Desk
- eGain Mail
- eGain Suite
- emma
- iPresso
- monday AI Work Platform
- tl;dv
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