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Customer Thermometer Logo

Actionable feedback for customer-obsessed businesses.

Last updated: July 2026

Customer Thermometer Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback
logo
Customer Thermometer

0.1

4.9

Value for money

5.0
199
flat rate/per month

Starting price

49
usage based/per month

0.1

4.7

Functionality

4.8

Anonymous Feedback

5/5

Audience Targeting

N/A

Categorization/Grouping

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Dashboard

N/A

Birdeye logo

AI Agents for Multi-Location Brands

visit website
logo
Birdeye
logo
Customer Thermometer

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.8/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

Jotform logo

Cloud-based form builder tool for digital forms.

visit website
logo
Jotform
logo
Customer Thermometer

0.5

4.5

Value for money

5.0
39
flat rate/per month

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Action Management

4.8/5

Activity Dashboard

4.6/5

Alerts/Notifications

4.5/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Anonymous Feedback

N/A

Zoho Survey logo

Cloud-based tool for creating and manging surveys

visit website
logo
Zoho Survey
logo
Customer Thermometer

0.7

4.3

Value for money

5.0
35
flat rate/per month

Starting price

49
usage based/per month

0.3

4.5

Functionality

4.8

Alerts/Notifications

5/5

Customizable Reports

5/5

Activity Dashboard

4.9/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

SurveyMonkey logo

Online survey and feedback collection platform

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logo
SurveyMonkey
logo
Customer Thermometer

0.6

4.4

Value for money

5.0
30
per user/per month

Starting price

49
usage based/per month

0.3

4.5

Functionality

4.8

Anonymous Feedback

4.7/5

Activity Dashboard

4.6/5

API

4.5/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Tracking

N/A

Typeform logo

Interactive form builder for data collection

learn more
logo
Typeform
logo
Customer Thermometer

0.8

4.2

Value for money

5.0
39
flat rate/per month

Starting price

49
usage based/per month

0.3

4.5

Functionality

4.8

API

4.8/5

Activity Dashboard

4.5/5

Access Controls/Permissions

4.4/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Tracking

N/A

Alchemer logo

Customer experience management and online survey platform

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Alchemer
logo
Customer Thermometer

1.1

3.9

Value for money

5.0
55
per user/per month

Starting price

49
usage based/per month

0.7

4.1

Functionality

4.8

Access Controls/Permissions

4/5

Benchmarking

4/5

Appraisal History

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

CES Survey Structure

N/A

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Customer Thermometer

0.5

4.5

Value for money

5.0
1500
/per year

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

API

N/A

CustomerHero logo

Online survey creator and feedback collection

learn more
logo
CustomerHero
logo
Customer Thermometer

0.3

4.7

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Access Controls/Permissions

5/5

Alerts/Notifications

5/5

Anonymous Feedback

5/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Tracking

N/A

SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
logo
SurveySparrow
logo
Customer Thermometer

0.7

4.3

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

0.5

4.3

Functionality

4.8

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Tracking

N/A

SmartSurvey logo

Online survey & questionnaire tool

learn more
logo
SmartSurvey
logo
Customer Thermometer

0.4

4.6

Value for money

5.0
90
per user/per month

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Alerts/Notifications

5/5

Access Controls/Permissions

3.3/5

Autofill

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

Survicate logo

Collect, analyze, and act on customer feedback

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logo
Survicate
logo
Customer Thermometer

0.7

4.3

Value for money

5.0
49
usage based/per month

Starting price

49
usage based/per month

0.5

4.3

Functionality

4.8

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

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Unifocus
logo
Customer Thermometer

0.7

4.3

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

0.5

4.3

Functionality

4.8

API

4.4/5

Access Controls/Permissions

4.4/5

Alerts/Notifications

4/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

Delighted logo

Cloud-based customer and employee experience platform

learn more
logo
Delighted
logo
Customer Thermometer

0.3

4.7

Value for money

5.0
17
flat rate/per month

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.5/5

Activity Dashboard

4/5

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Activity Tracking

N/A

Questback logo

Experience Management

learn more
logo
Questback
logo
Customer Thermometer

0.5

4.5

Value for money

5.0
2500
/per year

Starting price

49
usage based/per month

0.2

4.6

Functionality

4.8

Anonymous Feedback

4/5

Action Management

N/A

Chat/Messaging

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Access Controls/Permissions

N/A

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
logo
InputKit
logo
Customer Thermometer

0.3

4.7

Value for money

5.0
2000
flat rate/per year

Starting price

49
usage based/per month

0.1

4.9

Functionality

4.8

Access Controls/Permissions

5/5

Activity Dashboard

5/5

AI/Machine Learning

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

ReviewInc logo

Reputation management and customer experience software unite

learn more
logo
ReviewInc
logo
Customer Thermometer

0.3

4.7

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month
4.8

Functionality

4.8

Access Controls/Permissions

4/5

API

4/5

AI/Machine Learning

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

Benchmarking

N/A

Netigate logo

Manage and analyse feedback from customers and employees

learn more
logo
Netigate
logo
Customer Thermometer

0.7

4.3

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

0.5

4.3

Functionality

4.8

Action Management

N/A

Assessment Management

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

CES Survey Structure

N/A

Staffino logo

Transform your customer experience with Staffino.

learn more
logo
Staffino
logo
Customer Thermometer

0.9

4.1

Value for money

5.0
350
/per month

Starting price

49
usage based/per month

0.3

4.5

Functionality

4.8

API

4/5

Alerts/Notifications

3/5

AI/Machine Learning

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

SMG logo

Changing how brands act on customer + employee insights

learn more
logo
SMG
logo
Customer Thermometer

5.0

0.0

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

49
usage based/per month

4.8

0.0

Functionality

4.8

Action Management

N/A

Collaboration Tools

N/A

Top Features

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A