App comparison
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Deskhero
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support software
Last updated: March 2026
Deskhero Alternatives & Competitors (2026)
Top 4 free alternatives
Yonyx
Decision tree driven Interactive guides for customer service
0.2
Value for money
Starting price
0.3
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Activity Dashboard
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Assembled
Intelligent workforce planning for modern support teams
0.4
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
AI Copilot
5/5
API
5/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Issuetrak
Issue tracking and workflow automation platform
0.4
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Zoho Desk
Customer service software for businesses of all sizes
0.5
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Freshdesk
Online helpdesk system and customer service software
0.6
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Zendesk Suite
AI powered customer service across all channels
0.8
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
0.7
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
API
N/A
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
0.6
Value for money
Starting price
0.7
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Activity Dashboard
N/A
0.3
Value for money
Starting price
0.4
Functionality
Catalog Management
5/5
AI Copilot
4.5/5
Alerts/Escalation
4.4/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Activity Dashboard
N/A
0.7
Value for money
Starting price
0.8
Functionality
Alerts/Notifications
4.8/5
Alerts/Escalation
4/5
Account Alerts
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Activity Dashboard
N/A
0.2
Value for money
Starting price
0.3
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
0.5
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.5/5
Chatbot
4.5/5
AI/Machine Learning
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Customizable Fields
N/A
0.3
Value for money
Starting price
0.5
Functionality
Alerts/Escalation
5/5
Autoresponders
5/5
Activity Tracking
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
0.5
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Alerts/Escalation
3.5/5
Activity Tracking
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Automated Routing
4.7/5
Alerts/Escalation
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Activity Dashboard
N/A
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
Activity Tracking
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A
5.0
Value for money
Starting price
5.0
Functionality
Activity Tracking
N/A
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Top Features
Automated Responses
5/5
Data Import/Export
5/5
Automated Responses
N/A