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IntouchSurvey Logo

Collect Voice of Customer data with flexible survey software

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IntouchSurvey - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

IntouchSurvey overview

What is IntouchSurvey?

IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, and other sectors conduct electronic surveys for market research. The application enables managers to measure customer satisfaction scores, collect audience feedback, retain existing customers, and track employee productivity.

The centralized dashboard allows administrators to analyze the key drivers for customer satisfaction or dissatisfaction and set up operational goals. It offers a host of features including audit logs, data storage management, reporting, case management, notifications, and more. IntouchSurvey also lets employees use filters to view survey data by specific dates, attributes, questions, locations, and other criteria. It helps enterprises distribute surveys via email, social media pages, and QR codes and conduct sentiment analysis.

IntouchSurvey enables organizations to capture and store voice of customer (VoC) data in a centralized repository and map customer journeys. Marketing teams can also use the application to create surveys as per the recipient’s requirements using the dynamic logic methodology.

Starting price

199 /
per month

Alternatives

with better value for money

IntouchSurvey’s user interface

Ease of use rating:

IntouchSurvey reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

IntouchSurvey's key features

Most critical features, based on insights from IntouchSurvey users:

Skip logic
Feedback management

All IntouchSurvey features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Anonymous feedback
API
Charting
Conditional logic
Continuous feedback
CRM
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data import/export
Data visualization
Drag & drop
Email Distribution
Email management
Email marketing
Email reminders
Feedback management
Goal setting/tracking
Live results sharing
Mobile survey
Monitoring
Multi-Channel distribution
Multi-Language
Multiple question types
Multiple user accounts
Negative feedback management
NPS of customers
NPS of employees
NPS survey structure
Offline response collection
Panel management
Performance management
Performance review management
Presentation tools
Progress tracking
Pulse surveys
Q&A management
Question branching
Question library
Question piping
Randomization
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Response quotas
Response validation
Search/Filter
Segmentation
Sentiment analysis
Single sign on
Site intercept survey
Skip logic
Social media integration
SSL security
Statistical analysis
Support audio/images/video
Survey builder
Survey/Poll management
Survey sample management
Surveys & feedback
Template management
Text analysis
Text fields
Third-Party integrations
Trend analysis
URL customization
Visual analytics
Website integration

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IntouchSurvey pricing

Value for money rating:

Starting from

199

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about IntouchSurvey price and value

Value for money rating:

IntouchSurvey support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
Videos
Live Online

IntouchSurvey FAQs

Related categories