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Jamf Pro

Apple device management & security for IT professionals

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Table of Contents

Jamf Pro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Jamf Pro overview

Based on 544 verified user reviews

What is Jamf Pro?

By industry, Jamf Pro reviewers are most commonly professionals in education management (24%). The most frequent use case for Jamf Pro cited by reviewers is mobile device management (71%).

What do users say about Jamf Pro pricing?

Reviewers indicate Jamf Pro’s robust features and time savings can justify its higher price for some, and some users say ongoing improvements make the investment worthwhile. However, some reviewers find costs and mandatory training fees restrictive.

Starting price

3.67 /
per month

view pricing plans

try for free

Pros & Cons

Device Management

Deployment

Mac Management

User Interface

Admin Management

Recurring bugs and troubleshooting challenges

Jamf Pro’s user interface

Ease of use rating:

4.7

(544)

Jamf Pro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(169)

5(373)

What do users say about Jamf Pro?

By industry, Jamf Pro reviewers are most commonly professionals in education management (24%). The most frequent use case for Jamf Pro cited by reviewers is mobile device management (71%).

Select to learn more

Who uses Jamf Pro?

Based on 544 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Computer Software

Construction

Higher Education

Others

Use cases

Mobile Device Management

IT Management

Patch Management

IT Asset Management

Remote Monitoring and Management

Jamf Pro's key features

Most critical features, based on insights from Jamf Pro users:

Configuration management

4.4

(18)

Deployment management

4.7

(29)

Automatic user/device recognition

4.3

(15)

Patch management

4.0

(25)

Compliance management

4.4

(14)

Inventory management

4.3

(25)

Remote access/control

4.2

(22)

Data management

4.2

(9)

All Jamf Pro features

Features rating:

4.6

(544)

Access controls/permissions

(0)

Access management

5.0

(1)

Active directory integration

(0)

Activity dashboard

5.0

(1)

Alerts/Escalation

(0)

Alerts/Notifications

4.0

(12)

API

4.2

(9)

Application management

5.0

(2)

Asset lifecycle management

(0)

Asset tracking

4.5

(11)

Audit management

3.5

(2)

Automatic patch deployment

4.3

(9)

Automatic scans

4.5

(2)

Automatic user/device recognition

4.3

(15)

Compliance management

4.4

(14)

Compliance tracking

4.0

(3)

Configuration management

4.4

(18)

Credential management

(0)

Customizable branding

(0)

Customizable reports

(0)

Customization

(0)

Dashboard

4.3

(6)

Data import/export

(0)

Data management

4.2

(9)

Deployment management

4.7

(29)

Device management

(0)

Encrypted password storage

4.5

(2)

Endpoint management

4.5

(28)

Inventory management

4.3

(25)

IT asset tracking

4.5

(10)

IT reporting

4.0

(3)

Maintenance management

4.5

(2)

Mobile access

3.8

(6)

Multi-Factor authentication

4.0

(1)

Multi-Language

(0)

Network wide management

4.0

(1)

Patch management

4.0

(25)

Policy management

4.0

(1)

Real-Time notifications

4.1

(12)

Remote access/control

4.2

(22)

Reporting & statistics

3.0

(1)

Security management

4.5

(23)

Self service portal

4.2

(18)

Single sign on

4.1

(11)

Software management

4.6

(26)

SSL security

4.0

(2)

Supplier management

(0)

Third-Party integrations

4.0

(1)

User management

4.0

(1)

User provisioning

5.0

(1)

Vulnerability scanning

3.3

(3)

Workflow management

3.9

(8)

Jamf Pro alternatives

Jamf Pro

4.7

(544)

visit website

Starting from

3.67

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.4

Customer Support

4.6

Iru

4.9

(479)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

4.6

Customer Support

4.9

ManageEngine Mobile Device Manager Plus

4.6

(868)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.6

Customer Support

4.5

ManageEngine Endpoint Central

4.6

(1.5K)

visit website

Starting from

795

/user

Per year

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

4.5

Jamf Pro pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

iOS, iPadOS & tvOS

3.67

Per month

Features included:

Deployment
Device Management
App Management
Security

macOS

7.89

Features included:

Deployment
Device Management
App Management
Security

User opinions about Jamf Pro price and value

Value for money rating:

4.4

(544)

To see what individual users think of Jamf Pro's price and value, check out the review snippets below.

“It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies.”

Michaël D.

Senior IT Engineer

“We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks.”

Annie G.

Manager

Jamf Pro integrations (2)

Integrations rated by users

We looked at 544 user reviews to identify which products are mentioned as Jamf Pro integrations and how users feel about them.

ServiceNow

Integration rating: 4.2 (6)

“Important as this is the operational system but only 1 way integration”

Sophie F.

Group Financial Accountant

Microsoft Azure

Integration rating: 4.3 (3)

Jamf Protect

Integration rating: 4.7 (3)

“This is our security platform for Apple devices as a whole”

Manny B.

Senior Desktop and AV Technician

Okta

Integration rating: 3.7 (3)

Google Workspace

Integration rating: 5.0 (2)

Splunk Enterprise

Integration rating: 5.0 (2)

Jamf Pro customer support

What do users say about Jamf Pro customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of Jamf Pro customer support.

Widely noted by reviewers, Jamf Pro's customer support is responsive, knowledgeable, and quick to resolve most issues.

A fair number of users appreciate the helpfulness of support during setup, troubleshooting, and learning the platform.

Multiple users highlight the availability of various support channels, including chat, email, and a strong admin community.

A minority of users report slower response times, difficulty reaching the right support tier, and less personalized service since support model changes.

Support options

Email/help desk

Phone support

Faqs/forum

24/7 (live rep)

Chat

Knowledge base

Training options

In person

Videos

To see what individual users say about Jamf Pro's customer support, check out the review snippets below.

“Every time we call their support or chat with them, we receive exceptional support.”

Eddie M.

Technology Specialist/IT

“I'm writing this as my coffee gets cold, I'll keep it short, it's nice to see that the support team has an idea of what they're doing, they were helpful in resolving a connectivity problem I had been dealing with.”

Brion S.

Lead Product and Design Manager

Jamf Pro FAQs

Q. What is Jamf Pro used for?

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more. Device management functions extend beyond basic configuration profiles to include policies and scripts that customize devices according to organizational requirements. The application management features enable bulk purchasing and distribution of apps, which can be deployed automatically or made available through a self-service catalog. Users can install applications, update software, and perform maintenance tasks on their own devices through this self-service functionality.

These products have better value for money