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MiVoice Business Solution
5
135
4
96
3
38
2
10
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered communications solutions for all industries
Table of Contents
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MiVoice Business Solution - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
MiVoice Business Solution overview
Based on 283 verified user reviews
What is MiVoice Business Solution?
Reviews for MiVoice Business Solution come from a wide variety of industries, including management consulting (12% of reviewers), electrical/electronic manufacturing (9%), and hospital & health care (6%). The most frequent use case for MiVoice Business Solution cited by reviewers is telephony (42% of reviewers).
What do users say about MiVoice Business Solution pricing?
Reviewers appreciate the wide range of features and affordable pricing for some organizations, and some users say it helps reduce communication costs. However, some reviewers find licensing, support, and ongoing fees expensive and inflexible for smaller businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Chat and Messaging
Video Transition
Features
Call Management
Bugs and Issues
Frequent technical glitches and downtime
MiVoice Business Solution’s user interface
MiVoice Business Solution pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.2
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about MiVoice Business Solution?
Reviews for MiVoice Business Solution come from a wide variety of industries, including management consulting (12% of reviewers), electrical/electronic manufacturing (9%), and hospital & health care (6%). The most frequent use case for MiVoice Business Solution cited by reviewers is telephony (42% of reviewers).
Select to learn more
Who uses MiVoice Business Solution?
Based on 283 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
MiVoice Business Solution's key features
Most critical features, based on insights from MiVoice Business Solution users:
All MiVoice Business Solution features
Features rating:
MiVoice Business Solution alternatives
MiVoice Business Solution
Starting from
20.99
Per month
VoIP.ms
Starting from
1.1
Per month
Microsoft Teams
Starting from
4
/user
Per month
Nextiva
Starting from
25
/user
Per month
MiVoice Business Solution pricing
Starting from
20.99
Per month
User opinions about MiVoice Business Solution price and value
Value for money rating:
Of 24 reviews that provide robust commentary on MiVoice Business Solution's price and value, mention it in a positive light.
Reviewers appreciate that MiVoice Business Solution offers a wide range of features, including CRM integration and mobile worker support, at a competitive or affordable price for some organizations. Some users say the system is easy to implement and helps reduce monthly communication costs. However, some reviewers find licensing and support agreements to be expensive, with high implementation and upgrade costs. They indicate that ongoing fees and contract terms can be inflexible and costly, making the solution less appealing for smaller businesses or those with limited budgets. Some users report that the price does not always match the perceived value.
, and
MiVoice Business Solution integrations (1)
Integrations rated by users
We looked at 283 user reviews to identify which products are mentioned as MiVoice Business Solution integrations and how users feel about them.
Integration rating: 4.0 (1)
MiVoice Business Solution customer support
What do users say about MiVoice Business Solution customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of MiVoice Business Solution customer support.
A number of users highlight fast, friendly, and efficient support when issues arise, with helpful staff resolving problems quickly.
Multiple users report long hold times, slow resolution for complex issues, and frequent outages impacting support availability.
Support options
Training options
To see what individual users say about MiVoice Business Solution's customer support, check out the review snippets below.
“Shoretel has decent support and this product makes things easy for our company.”
Amber G.
Tier 1 Service Desk
“We had been using polling in the previous program, but MiTeam did not support it.”
Pie O.
Premium Support
MiVoice Business Solution FAQs
MiVoice Business provides your organization with a 360 degree communications, collaboration, and customer experience solution. An open, AI-powered unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by small, medium, and large organizations across all industries. With the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, in your public cloud instance, or deploy using a hybrid model. The entire solution can be purchased with traditional CapEx perpetual licensing or using an OpEx subscription payment model. You choose the purchasing model that best fits your business. MiVoice Business subscription licensing makes your budgeting more predictable and reduces upfront communications cost with the flexibility of monthly recurring payments. You choose whether you want an on-premises system, deploy in a public or private cloud, or combine on-site gateways with a cloud-based deployment. You choose when you want updates and which user levels you want with the flexibility to mix and match user profiles with telephony, collaboration and customer experience features that each of your employees require for their individual roles. Increase/decrease the number of seats to meet the changing demands on your business. All seat plans include full business telephony features, software updates, and 24/7 customer support.
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