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PhoneCall Pricing, Features, Reviews and Alternatives
PhoneCall FAQs
PhoneCall product overview
What is PhoneCall?
PhoneCall is a cloud contact center solution that scales seamlessly to the needs of telemarketing and lead generation. The platform serves both in-house and outsourced call centers with one to 1000+ agents, providing users with a dynamic call routing engine with real-time quality metrics. The solution aims to help organizations optimize productivity by reducing deployment times, simplify campaign creation and management, and maximize effective agent talk time.
Key benefits of using PhoneCall
Typical customers
Platforms supported
Support options
Training options
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Starting from
0.01
Per month
Per Feature
Starting from
28
Per month
Usage Based
PhoneCall pricing information
Value for money
5.0
/5
5
Starting from
0.01
Per month
Per Feature
Pricing options
Value for money contenders
PhoneCall features
Functionality
4.5
/5
5
Total features
28
5 categories
Most valued features by users
Functionality contenders
PhoneCall users reviews
Overall Rating
4.6
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
3
2
0
0
0
Overall rating contenders
NADIA H.
Outsourcing/Offshoring, 51-200 employees
Used daily for 1-2 years
Review source
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Intelshore is a center specialized in making appointment for B2Cs . Since we began, more than 3 years ago, our biggest concern was the CRM: between customized open-source CRM without functionalities and the ¿known¿ CRM " (Hermes .. .) which were not a good fit to our activity and overpriced, our production was made "luckily". What made us able to continue working was essentially the number of agents...
The speed of the connection with the customer using an internet connection low debit. The ability to connect anywhere I am and track production. Functionalities. Statistics. Process incoming and outgoing calls at the same time. Optimization of production management with target
The price though the value for money is good.
helene v.
Review source
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We are a center of customer relationship created in 1986 We had a beautiful meeting with Phone Call at the beginning 2015 We looked for one tool supple, simple, with the possibility of going up campaign quickly and an invoicing "one demand" It is the tool which we needed It knows how to handle campaigns with the volume and the lighter campaigns. Tools knows how to bring also a use of the multi-channelling Of more, the flexibility to have no cost of license is the truth more ... and the customer service is reactive We pursue our collaboration!
No pros were added to this review
No cons were added to this review
sebastien c.
Commercial Real Estate, 1-10 employees
Used daily for 6-12 months
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more business
simply and effective to use. Really adapted for a massive prospection. save time and money. this software is approuved;
the installation of the software is simple, you just need an internet connection and a PC/MAC, no more....its all in one
Matthieu B.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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The best solution for outbound calls.
Simple and intuitive, this solution is perfect for prospection, outbound calls, cold calling, predictive...
We are not yet autonomous on all the functionalities, but the support is well reactive. A few bugs but nothing really annoying.
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