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PRTG
5
165
4
76
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring For Serious Professionals
Table of Contents
PRTG - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PRTG overview
Based on 254 verified user reviews
What is PRTG?
PRTG is a network monitoring solution offering key features such as alerts/notifications, real-time monitoring, server monitoring, and network analysis, among others.
Who uses PRTG?
By industry, PRTG reviewers are most commonly professionals in information technology and services (15%). The most frequent use case for PRTG cited by reviewers is network monitoring (76% of reviewers).
What do users say about PRTG pricing?
Reviewers appreciate the fully featured version and free trial, which they say help evaluate suitability. Some users find PRTG cost-effective and flexible, but some report high costs for small setups and recent pricing changes.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Network Monitoring
Alerting
Security and Access Control
Pricing
Sensors
PRTG’s user interface
PRTG pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about PRTG?
PRTG is a network monitoring solution offering key features such as alerts/notifications, real-time monitoring, server monitoring, and network analysis, among others.
Select to learn more
Who uses PRTG?
Based on 254 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PRTG's key features
GetApp's analysis of 61 verified user reviews collected between July 2021 and October 2024 identifies PRTG's most critical features and summarizes user sentiment about those features.
Reviewers appreciate PRTG's customizable alerts and notifications. They highlight the ability to receive alerts via SMS, email, push notifications, and even HTTP notifications for platforms like Telegram. Users report that alerts can be acknowledged and can generate tickets within the integrated ticket system. They find the notifications valuable for rapid investigation and mitigation of issues, and appreciate the variety of notification methods, including pop-up windows and browser notifications. Of the 30 PRTG users who gave detailed accounts of their use of Alerts/Notifications, 100% rated this feature as important or highly important.
Users report that PRTG's real-time monitoring capabilities are highly valuable. They appreciate the customizable polling intervals, which allow for faster monitoring of critical systems. Reviewers indicate that real-time data helps them quickly identify and address resource issues, visualize network status, and anticipate breakdowns. They find it essential for maintaining service levels and preventing problems, noting that the system provides accurate and timely information. Of the 29 PRTG users who gave detailed accounts of their use of Real-Time Monitoring, 100% rated this feature as important or highly important.
Reviewers highlight PRTG's real-time notifications as a critical aspect. They appreciate the ability to send alerts via email, text, Slack, and other methods, allowing for quick responses to issues. Users report that real-time notifications help them address downtime and resource issues before clients are affected. They find the notifications reliable and timely, with scanning intervals of approximately 30 seconds, ensuring they can react promptly to any incidents. Of the 28 PRTG users who gave detailed accounts of their use of Real-Time Notifications, 100% rated this feature as important or highly important.
Reviewers find PRTG's server monitoring capabilities extremely useful. They appreciate the comprehensive monitoring of hardware, operating systems, and applications, which helps them diagnose issues quickly. Users report that PRTG provides detailed data on server resources, such as disk space, memory, and CPU usage. They highlight the ease of adding and monitoring server components, and value the early warnings for potential issues, which help maintain smooth server operations. Of the 37 PRTG users who gave detailed accounts of their use of Server Monitoring, 97% rated this feature as important or highly important.
Users appreciate PRTG's network analysis capabilities for providing a global view of network status and detailed metrics. They highlight the usefulness of historical data for planning and troubleshooting, as well as the ability to monitor network health and identify bottlenecks. Reviewers report that PRTG helps them analyze traffic patterns, detect packet losses, and monitor bandwidth consumption with SNMP and NetFlow. They find the in-depth analysis valuable for maintaining network performance. Of the 19 PRTG users who gave detailed accounts of their use of Network Analysis, 95% rated this feature as important or highly important.
All PRTG features
Features rating:
PRTG alternatives
PRTG pricing
Pricing plans
Pricing details:
User opinions about PRTG price and value
Value for money rating:
To see what individual users think of PRTG's price and value, check out the review snippets below.

Rabindra k.
Network Security Engineer
Stephen G.
IT Manager
PRTG integrations (1)
Integrations rated by users
We looked at 254 user reviews to identify which products are mentioned as PRTG integrations and how users feel about them.
Integration rating: 4.8 (4)
“My VPN system is based on ASA and AnyConnect and it is an entry point in my company network so MFA is mandatory to be compliant with NIS2.”
Gabriel O.
IT Engineer
Integration rating: 4.7 (4)
Integration rating: 4.5 (4)
“Actually we use Zabbix GAM with Galileo”
Mario H.
Linux Systems Engineer
Integration rating: 4.0 (3)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
“To generate the charts bases on the collected metrics.”

Abishek S.
Database Administrator
PRTG customer support
What do users say about PRTG customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PRTG customer support.
A fair number of users highlight prompt, reliable, and helpful customer support with easy access to resources and documentation.
A subset of reviewers report slow response times, limited real-time or phone support, and dissatisfaction with email-only assistance.
Support options
Training options
To see what individual users say about PRTG's customer support, check out the review snippets below.
“What my customers like most about PRTG is that it allows them to maintain a general overview of their overall infrastructure.”
Mauricio L.
Account Executive
“Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.”
Julián A.
Lead engineer monitoring and automation IT
PRTG FAQs
PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. The system caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting. PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements. PRTG Network Monitor assists IT administrators to monitor uptime and downtime for an individual device or an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console. Pricing is a one-time fee for an on-premise solution and monthly subscription for a cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.
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