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PRTG Logo

Network Monitoring For Serious Professionals

Table of Contents

PRTG - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

PRTG overview

Based on 254 verified user reviews

What is PRTG?

PRTG is a network monitoring solution offering key features such as alerts/notifications, real-time monitoring, server monitoring, and network analysis, among others.

Who uses PRTG?

By industry, PRTG reviewers are most commonly professionals in information technology and services (15%). The most frequent use case for PRTG cited by reviewers is network monitoring (76% of reviewers).

What do users say about PRTG pricing?

Reviewers appreciate the fully featured version and free trial, which they say help evaluate suitability. Some users find PRTG cost-effective and flexible, but some report high costs for small setups and recent pricing changes.

Starting price

179usage based /
per month

Alternatives

with better value for money


Pros & Cons

Network Monitoring

Alerting

Security and Access Control

Pricing

Sensors

PRTG’s user interface

Ease of use rating:

PRTG pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(86)
5(165)

What do users say about PRTG?

PRTG is a network monitoring solution offering key features such as alerts/notifications, real-time monitoring, server monitoring, and network analysis, among others.

Select to learn more


Who uses PRTG?

Based on 254 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Utilities
Computer & Network Security
Banking
Others

Use cases

Network Monitoring
IT Management
Server Monitoring
Application Performance Management
Remote Monitoring and Management

PRTG's key features

GetApp's analysis of 61 verified user reviews collected between July 2021 and October 2024 identifies PRTG's most critical features and summarizes user sentiment about those features.

Alerts/Notifications

Reviewers appreciate PRTG's customizable alerts and notifications. They highlight the ability to receive alerts via SMS, email, push notifications, and even HTTP notifications for platforms like Telegram. Users report that alerts can be acknowledged and can generate tickets within the integrated ticket system. They find the notifications valuable for rapid investigation and mitigation of issues, and appreciate the variety of notification methods, including pop-up windows and browser notifications. Of the 30 PRTG users who gave detailed accounts of their use of Alerts/Notifications, 100% rated this feature as important or highly important.


Real-Time monitoring

Users report that PRTG's real-time monitoring capabilities are highly valuable. They appreciate the customizable polling intervals, which allow for faster monitoring of critical systems. Reviewers indicate that real-time data helps them quickly identify and address resource issues, visualize network status, and anticipate breakdowns. They find it essential for maintaining service levels and preventing problems, noting that the system provides accurate and timely information. Of the 29 PRTG users who gave detailed accounts of their use of Real-Time Monitoring, 100% rated this feature as important or highly important.


Real-Time notifications

Reviewers highlight PRTG's real-time notifications as a critical aspect. They appreciate the ability to send alerts via email, text, Slack, and other methods, allowing for quick responses to issues. Users report that real-time notifications help them address downtime and resource issues before clients are affected. They find the notifications reliable and timely, with scanning intervals of approximately 30 seconds, ensuring they can react promptly to any incidents. Of the 28 PRTG users who gave detailed accounts of their use of Real-Time Notifications, 100% rated this feature as important or highly important.


Server monitoring

Reviewers find PRTG's server monitoring capabilities extremely useful. They appreciate the comprehensive monitoring of hardware, operating systems, and applications, which helps them diagnose issues quickly. Users report that PRTG provides detailed data on server resources, such as disk space, memory, and CPU usage. They highlight the ease of adding and monitoring server components, and value the early warnings for potential issues, which help maintain smooth server operations. Of the 37 PRTG users who gave detailed accounts of their use of Server Monitoring, 97% rated this feature as important or highly important.


Network analysis

Users appreciate PRTG's network analysis capabilities for providing a global view of network status and detailed metrics. They highlight the usefulness of historical data for planning and troubleshooting, as well as the ability to monitor network health and identify bottlenecks. Reviewers report that PRTG helps them analyze traffic patterns, detect packet losses, and monitor bandwidth consumption with SNMP and NetFlow. They find the in-depth analysis valuable for maintaining network performance. Of the 19 PRTG users who gave detailed accounts of their use of Network Analysis, 95% rated this feature as important or highly important.


All PRTG features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
API
Audit management
Bandwidth monitoring
Baseline manager
Bottleneck identification
Capacity management
Capacity planning
Configuration management
Connectivity management
Container monitoring
Continuous monitoring
CPU monitoring
Customizable branding
Customizable dashboard
Customizable reports
Dashboard
Dashboard creation
Database monitoring
Data collection
Data connectors
Data import/export
Data management
Data storage management
Data visualization
Device auto discovery
Device management
Diagnostic tools
Downtime tracking
Drag & drop
Email alerts
Email monitoring
Event analysis
Event logs
Event Tracking
Event triggered actions
For msps
Incident management
Inventory management
IP address monitoring
Issue auditing
Issue management
Issue tracking
IT asset management
IT asset tracking
IT incident management
IT reporting
License management
Maintenance scheduling
Monitoring
Multi-Location monitoring
Multiple data sources
Network mapping
Network monitoring
Network resource management
Patch management
Performance metrics
Performance monitoring
Policy management
Power Management
Prioritization
Real-time alerts
Real-Time analytics
Real-Time data
Real-Time reporting
Real-Time updates
Remote access/control
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Resource management
Risk alerts
Role-Based permissions
Search/Filter
Secure data storage
Service level agreement (sla) management
Simple network management protocol (snmp)
SSL security
Status tracking
Third-Party integrations
Threshold alerts
Transaction monitoring
Trend analysis
Troubleshooting
Uptime reporting
Usage tracking/analytics
User management
Virtualization
Visual analytics
Visualization
Vulnerability scanning
Web traffic reporting
Workflow management

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179

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PRTG pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

PRTG 500

179

Per month

Features included:

  • Monitor up to 500 Aspects of Your Devices in Your Network
  • Which Usually Means About 50 Devices

PRTG 1000

325

Per month

Features included:

  • Monitor up to 1000 Aspects of Your Devices in Your Network
  • Which Usually Means About 100 Devices

PRTG 2500

675

Per month

Features included:

  • Monitor up to 2500 Aspects of Your Devices in Your Network
  • Which Usually Means About 250 Devices

PRTG 5000

1,183

Per month

Features included:

  • Monitor up to 5000 Aspects of Your Devices in Your Network
  • Which Usually Means About 500 Devices

PRTG 10000

1,492

Per month

Features included:

  • Monitor Around 10000 Aspects of Your Devices in Your Network
  • Which Usually Means About 1000 Devices

User opinions about PRTG price and value

Value for money rating:

To see what individual users think of PRTG's price and value, check out the review snippets below.

“The alerting system is solid too; we actually get notified when something matters, not constant false alarms.”
Verified reviewer profile picture

Rabindra k.

Network Security Engineer

“Provides dashboards and monitoring for our core systems.”
SG

Stephen G.

IT Manager

PRTG integrations (1)

Integrations rated by users

We looked at 254 user reviews to identify which products are mentioned as PRTG integrations and how users feel about them.

Integration rating: 4.8 (4)

My VPN system is based on ASA and AnyConnect and it is an entry point in my company network so MFA is mandatory to be compliant with NIS2.

GO

Gabriel O.

IT Engineer

Integration rating: 4.7 (4)

Zabbix logo
Zabbix

Integration rating: 4.5 (4)

Actually we use Zabbix GAM with Galileo

MH

Mario H.

Linux Systems Engineer

Integration rating: 4.0 (3)

Integration rating: 4.5 (2)

Integration rating: 4.5 (2)

To generate the charts bases on the collected metrics.

Verified reviewer profile picture

Abishek S.

Database Administrator

PRTG customer support

What do users say about PRTG customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of PRTG customer support.

A fair number of users highlight prompt, reliable, and helpful customer support with easy access to resources and documentation.

A subset of reviewers report slow response times, limited real-time or phone support, and dissatisfaction with email-only assistance.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum

Training options

Videos
Documentation
Webinars
In person
Live online

To see what individual users say about PRTG's customer support, check out the review snippets below.

“What my customers like most about PRTG is that it allows them to maintain a general overview of their overall infrastructure.”

ML

Mauricio L.

Account Executive

“Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.”

JA

Julián A.

Lead engineer monitoring and automation IT

PRTG FAQs

Q. What is PRTG used for?

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. The system caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting. PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements. PRTG Network Monitor assists IT administrators to monitor uptime and downtime for an individual device or an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console. Pricing is a one-time fee for an on-premise solution and monthly subscription for a cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

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