App comparison
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Rasa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Leading open-source conversational AI platform
Rasa Alternatives & Competitors (2026)

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5

USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect


0.4
Value for money
No pricing info
Starting price
No pricing info
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


Value for money
Starting price
No pricing info
0.3
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.7
Value for money
Starting price
No pricing info
0.9
Functionality
Canned Responses
N/A
Mobile Access
N/A
Customizable Branding
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


4.6
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Escalation
N/A
Personalization
N/A
Interaction Tracking
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.1
Value for money
Starting price
No pricing info
0.7
Functionality
Reporting & Statistics
N/A
Performance Management
N/A
Feedback Management
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


4.6
Value for money
Starting price
No pricing info
0.7
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.3
Value for money
Starting price
No pricing info
1.0
Functionality
Single Sign On
N/A
Workflow Management
N/A
Activity Dashboard
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.2
Value for money
Starting price
No pricing info
0.5
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Widgets
N/A
Customizable Fields
N/A
Activity Tracking
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


3.6
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.2
Value for money
Starting price
No pricing info
0.2
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Real-Time Data
N/A
Templates
N/A
Customizable Reports
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Escalation
N/A
Knowledge Base Management
N/A
Transcripts/Chat History
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Queue Management
N/A
Support Ticket Management
N/A
Recording
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5


4.6
Value for money
No pricing info
Starting price
No pricing info
4.7
Functionality
Transfers/Routing
N/A
Negative Feedback Management
N/A
Multi-Channel Communication
N/A
Top Features
Third-Party Integrations
5/5
Natural Language Processing
5/5
Intent Recognition
5/5
