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SAP Commerce Cloud Logo

eCommerce platform to manage orders across multiple channels

Table of Contents

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SAP Commerce Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SAP Commerce Cloud overview

What is SAP Commerce Cloud?

SAP Commerce Cloud is a multi-channel eCommerce platform designed to help businesses of all sizes create progressive web applications (PWA) with a shopping cart, checkout, search and navigation capabilities. The order management module enables administrators to view real-time stock availability across channels and define sourcing and allocation rules for product warehousing.

With SAP Commerce Cloud’s product content management system, employees can set up catalogs in numerous languages and include product details, such as attributes, descriptions, photos, and videos. The centralized dashboard allows managers to gain real-time insights into customer visits, preferences, actions, and behavior to personalize content, offers and product recommendations. SAP Commerce Cloud also provides a WYSIWYG website editing tool, which lets users create websites, pages, promotions, and banners using drag-and-drop functionality.

SAP Commerce Cloud offers prebuilt integrations with various SAP solutions including Marketing Cloud, SAP ERP, Service Cloud, SAP S/4HANA, and Customer Data Cloud. It also provides an API, which facilitates integration with several third-party platforms. Other features include bundling, data export, workflow management, user permission control, audit logs, data backup, reporting, and more.

Starting price


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SAP Commerce Cloud’s user interface

Ease of use rating:

SAP Commerce Cloud reviews

Overall rating

4.4

/5

8

Positive reviews

63

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.63/10
Rating distribution

5

4

3

2

1

3

5

0

0

0

SAP Commerce Cloud's key features

Most critical features, based on insights from SAP Commerce Cloud users:

Data security
Inventory management
Shipping management

All SAP Commerce Cloud features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Campaign management
Catalog management
Channel management
Content management
Conversion tracking
CRM
Customer accounts
Customer database
Customer segmentation
Customer touchpoints
Customizable branding
Customizable templates
Data import/export
Data security
Data synchronization
De-Coupled front & back ends
Discount management
Drag & drop
eCommerce management
Electronic payments
Email marketing
Integrated development environment
Inventory management
Inventory tracking
Merchandising
Mobile access
Mobile Commerce
Multi-Channel management
Multi-Currency
Multi-Location
Multi-Store
Order management
Order processing
Order tracking
Product catalog
Product data management
Promotions management
Purchase order management
Ratings/Reviews
Real-Time data
Real-Time updates
Reporting & statistics
Returns management
Reviews management
Sales order management
Sales reports
Sales trend analysis
Search/Filter
SEO management
Shipping management
Shopping cart
Templates
Third-Party integrations
Web/Mobile app development
Website management

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SAP Commerce Cloud integrations (1)

Integrations rated by users

We looked at 8 user reviews to identify which products are mentioned as SAP Commerce Cloud integrations and how users feel about them.

PayPal logo
PayPal

Integration rating: 5.0 (2)

Adyen logo
Adyen

Integration rating: 5.0 (1)

Payments are a vital part of any operation and Adyen offers impeccable service.

MS

Marko S.

Administrator

Integration rating: 5.0 (1)

The integration was critical for the successfully deployment in order to provide a highly secure and easy to use authentication platform.

BS

Ben S.

Infrastructure Architect

SAP Commerce Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Videos
In Person
Live Online
Webinars
Documentation

SAP Commerce Cloud FAQs

Q. Who are the typical users of SAP Commerce Cloud?

SAP Commerce Cloud has the following typical customers:
Large Enterprises, Mid-size Business, Small Business

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Q. What level of support does SAP Commerce Cloud offer?

SAP Commerce Cloud offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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