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Square Messages Logo

Messaging system to consolidate all customer communication

Table of Contents

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Square Messages - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Square Messages overview

What is Square Messages?

Square Messages allows businesses to email and text customers without using a personal phone number. Square Messages is a communications platform designed to keep your customer communication in one place. Businesses can message with customers and respond to them quickly, track conversations, and provide an easy way to communicate with your customers. The system is free an can integrate with other Square products.

Starting price

10 /
per month

Alternatives

with better value for money

Square Messages’s user interface

Ease of use rating:

Square Messages reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Square Messages's key features

Most critical features, based on insights from Square Messages users:

AI copilot
Multi-Channel communication
Interaction tracking
Autoresponders
IVR
Call recording

All Square Messages features

Features rating:

Chat/Messaging
Mobile access
Real-time consumer-facing chat
Transcripts/Chat history

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Empty state illustration for "No pricing info"

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Square Messages pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Plus

10

Per month

User opinions about Square Messages price and value

Value for money rating:

Square Messages support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Videos

Square Messages FAQs

Q. What type of pricing plans does Square Messages offer?

Square Messages has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Square Messages?

Square Messages has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Square Messages support?

Square Messages supports the following languages:
English, French, Spanish


Q. Does Square Messages offer an API?

Yes, Square Messages has an API available for use.


Q. What other apps does Square Messages integrate with?

Square Messages integrates with the following applications:
Square for Restaurants, Square Point of Sale, Square Payments, Square Online


Q. What level of support does Square Messages offer?

Square Messages offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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