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Square for Restaurants is a cloud-based point of sale (POS) system with support for dine-in, pickup and delivery restaurant operations. The system provides tools for front and back of house management, online ordering, credit card processing, mobile payments, employee management, reporting, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
3.7
/5
35
Starting from
0
Flat Rate
Value for money contenders
Overall Rating
4.3
/5
35
Positive reviews
21
7
3
3
1
Overall rating contenders
Ryan P.
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for 1-2 years
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I enjoy it a lot and will continue to use
I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant
The only con is that the fees get a little expensive at times, especially when you manually enter info
Camila K.
Restaurants, 11-50 employees
Used daily for 6-12 months
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Square was a huge help for us as a restaurant this year. With covid-19 businesses had to move really fast to the online market and Square provides the tools to get there really fast and easy.
It is really easy to set up, the price is way better than the other systems in the market, it works with wifi and you can use it on your laptop, Ipad, smartphone. I love how they offer the CRM tool and even more I love how easy is to create a website for your restaurant with them.
they could improve some of the features so It is even easier and faster to select the items. for example to add more options to the conditional words ( add, yes, No, extra, etc...) they could put the option to replace (ex: replace Ham for turkey) so when we have a customer who wants to customize a product we do not have to write long sentences all the time, instead we can just click a few buttons and is done.
Leah C.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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Traumatizing. Glitches crashed our restaurant multiple nights in a row. Can’t handle a complex restaurant. Fine for a 1 terminal retail operation, but RUN AWAY if you are a restaurant owner. Use Toast!
The price is the only good thing about this software. But you get what you pay for and it’s not worth the savings!
The software is so glitchy that it has been an epic fail! QR codes fail; printers randomly disconnect; the software double & triple prints tickets (but with delays so it seems like new tickets); tech support is terrible (often barely speaks English & can’t solve complex issues). No on-site support like competing products. We’ve spent thousands of dollars on staff trying to figure it out, but random glitches that have no explanation crash the iPads, QR codes and printing capacity. This doesn’t even scratch the surface of the issues we’ve had. The software cannot handle the complexity of a restaurant. NIGHTMARE!
Julie S.
E-Learning, 1,001-5,000 employees
Used weekly for 2+ years
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I like square for restaurants because it is tech savvy and lets the customers easily receive receipts and give feedback through their phone.
There is nothing that I can think of that I do not like about this software.
Kevin Z.
Food & Beverages, 1-10 employees
Used daily for 1-2 years
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The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.
Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.
There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!
Q. What type of pricing plans does Square for Restaurants offer?
Square for Restaurants has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of Square for Restaurants?
Square for Restaurants has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Square for Restaurants support?
Square for Restaurants supports the following languages:
English
Q. Does Square for Restaurants support mobile devices?
Square for Restaurants supports the following devices:
iPad
Q. Does Square for Restaurants offer an API?
No, Square for Restaurants does not have an API available.
Q. What other apps does Square for Restaurants integrate with?
Square for Restaurants integrates with the following applications:
7shifts, Humanity, Deliverect, SalesVu, DAVO, Deputy, Bench, Slice, Postmates, BentoBox, When I Work, TouchBistro, TapMango, TurboTax Business, Plate IQ, Quickbooks Online, Homebase, Marketman, Craver, Xero, Cuboh
Q. What level of support does Square for Restaurants offer?
Square for Restaurants offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support