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Square for Restaurants Logo

Square for Restaurants

POS software for restaurants

see alternatives

Square for Restaurants Pricing, Features, Reviews and Alternatives

Square for Restaurants product overview

Price starts from

0

Flat Rate

What is Square for Restaurants?

Square for Restaurants is a cloud-based point of sale (POS) system with support for dine-in, pickup and delivery restaurant operations. The system provides tools for front and back of house management, online ordering, credit card processing, mobile payments, employee management, reporting, and more.

Key benefits of using Square for Restaurants

Floor plans can be customized with multiple sections, and be used to track covers, tables about to turn, and performance of revenue centers.

Items can be dragged between courses when guests change their minds, and preset straight-firing, one-tap firing, and holding give users full control over the pace of meals.

Multiple menus can be created for different dayparts, locations, seasons, and more, with users able to edit menus at any time and swap menus with a tap.

Roles and permissions can be assigned to each staff member, to control what data they can access and operation they can carry out.

Users can run reports and track sales, covers, comps and voids, customers, revenue centers, and more, and analyse server performance using sales data for each team member.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos

Square for Restaurants pricing information

Value for money

3.7

/5

35

Starting from

0

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Square for Restaurants features

Functionality

4.1

/5

35

Total features

29

5 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Multi-Location
Point of Sale (POS)
Order Management
Reporting/Analytics
Billing & Invoicing
Sales Reports

Functionality contenders

Square for Restaurants users reviews

Overall Rating

4.3

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

21

7

3

3

1

Pros
What I like the most about square processing payments is that it makes it very easy to restore that customer's information such as email, phone number and past transaction history and payments.
I have enjoyed using it overall as a user to save time and be efficient.
You will read that this product is all in one, and it really is. It is great for small businesses.
Cons
Beyond that steer clear if you are a restaurant. The convenient tech on the backend does not justify to the awful day-today, and utterly useless reporting.
Not a software, but a very minor inconvenience with the round jack. The reader would occasionally turn during a card swipe, causing a read error.
E.g. I have a category called "Beer" that contains 8 different beers. I can see how much gross sales the category does, but I cannot look into the category to see any more detail than that.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Super easy to use and convenient!

Reviewed 3 years ago

I enjoy it a lot and will continue to use

Pros

I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant

Cons

The only con is that the fees get a little expensive at times, especially when you manually enter info

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

the best POS for restaurants

Reviewed 2 years ago

Square was a huge help for us as a restaurant this year. With covid-19 businesses had to move really fast to the online market and Square provides the tools to get there really fast and easy.

Pros

It is really easy to set up, the price is way better than the other systems in the market, it works with wifi and you can use it on your laptop, Ipad, smartphone. I love how they offer the CRM tool and even more I love how easy is to create a website for your restaurant with them.

Cons

they could improve some of the features so It is even easier and faster to select the items. for example to add more options to the conditional words ( add, yes, No, extra, etc...) they could put the option to replace (ex: replace Ham for turkey) so when we have a customer who wants to customize a product we do not have to write long sentences all the time, instead we can just click a few buttons and is done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Glitchy Hellish Nightmare

Reviewed 2 months ago

Traumatizing. Glitches crashed our restaurant multiple nights in a row. Can’t handle a complex restaurant. Fine for a 1 terminal retail operation, but RUN AWAY if you are a restaurant owner. Use Toast!

Pros

The price is the only good thing about this software. But you get what you pay for and it’s not worth the savings!

Cons

The software is so glitchy that it has been an epic fail! QR codes fail; printers randomly disconnect; the software double & triple prints tickets (but with delays so it seems like new tickets); tech support is terrible (often barely speaks English & can’t solve complex issues). No on-site support like competing products. We’ve spent thousands of dollars on staff trying to figure it out, but random glitches that have no explanation crash the iPads, QR codes and printing capacity. This doesn’t even scratch the surface of the issues we’ve had. The software cannot handle the complexity of a restaurant. NIGHTMARE!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contract Sign Language Interpreter

Reviewed 4 months ago
Pros

I like square for restaurants because it is tech savvy and lets the customers easily receive receipts and give feedback through their phone.

Cons

There is nothing that I can think of that I do not like about this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Obivious choice for Payment processing

Reviewed 3 years ago

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros

Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.

Cons

There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!

Square for Restaurants FAQs and common questions

Q. What type of pricing plans does Square for Restaurants offer?

Square for Restaurants has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of Square for Restaurants?

Square for Restaurants has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Square for Restaurants support?

Square for Restaurants supports the following languages:
English


Q. Does Square for Restaurants support mobile devices?

Square for Restaurants supports the following devices:
iPad


Q. Does Square for Restaurants offer an API?

No, Square for Restaurants does not have an API available.


Q. What other apps does Square for Restaurants integrate with?

Square for Restaurants integrates with the following applications:
7shifts, Humanity, Deliverect, SalesVu, DAVO, Deputy, Bench, Slice, Postmates, BentoBox, When I Work, TouchBistro, TapMango, TurboTax Business, Plate IQ, Quickbooks Online, Homebase, Marketman, Craver, Xero, Cuboh


Q. What level of support does Square for Restaurants offer?

Square for Restaurants offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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