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Qiscus Logo

Cloud-based customer communications management solution

Last updated: July 2024

Qiscus - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Qiscus?

Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Starting from

ic-pricetag

No pricing info

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Qiscus's key features

Most critical features, based on insights from Qiscus users:

Multi-Channel Communication
Real-time Consumer-facing Chat
Live Chat
Chat/Messaging
Customer Database
Contact Management

Features

4.0

/5

7

Ease of use

4.7

/5

7

All Qiscus features

Email Management
Unified Communications
Two-Way Audio & Video
Transcripts/Chat History
Social Media Integration
SMS Messaging
Real-Time Monitoring
Lead Management
Interaction Tracking
Customer History
CRM
Contact Database
Communication Management
Chat Transcript
Calendar Management
Audio/Video Conferencing
Activity Tracking

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Customer Support

Qiscus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Qiscus reviews

Overall rating

4.4

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.86/10
Rating distribution

5

4

3

2

1

4

2

1

0

0

Qiscus FAQs

Q. Who are the typical users of Qiscus?

Qiscus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Qiscus support?

Qiscus supports the following languages:
English


Q. Does Qiscus offer an API?

No, Qiscus does not have an API available.

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