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Surveypal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based customer service software
Table of Contents
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Surveypal - 2026 Pricing, Features, Reviews & Alternatives
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Surveypal overview
What is Surveypal?
Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.
The software provides a drag-and-drop survey builder to create surveys with multiple question types, including single select, multiple choice, rating scales, open-ended, and more. Surveys are mobile-optimized and can be shared via web links, emails, social media, and QR codes. Surveypal includes advanced logic options to personalize surveys based on previous responses. It provides real-time analytics and reports to view response data, identify trends, and extract insights.
Surveypal integrates with apps, such as Salesforce, MailChimp, Slack, and Zapier for data syncing and workflow automation. It has an open API that allows coding custom integrations. Surveypal meets enterprise-level security and compliance standards.
Starting price
per month
Alternatives
with better value for money
Surveypal’s user interface
Surveypal reviews
Overall rating
4.4
/5
19
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.77/10
5
4
3
2
1
10
6
3
0
0
Michael S.
freelance
Melissa M.
Operations Manager
Peter F.
G. N.
Property management
Leszek S.
Melissa M.
Operations Manager
Who uses Surveypal?
Based on 19 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsSurveypal's key features
Most critical features, based on insights from Surveypal users:
All Surveypal features
Features rating:
Surveypal alternatives
Surveypal
Starting from
299
Per month
Birdeye
Starting from
No pricing info
CustomerHero
Starting from
No pricing info
Lucky Orange
Starting from
39
Per month
Surveypal pricing
Pricing plans
Pricing details:
User opinions about Surveypal price and value
Value for money rating:
To see what individual users think of Surveypal's price and value, check out the review snippets below.
Michael S.
freelance
Melissa M.
Operations Manager
Surveypal integrations (5)
Top integrations
Surveypal support options
Typical customers
Platforms supported
Support options
Training options
Surveypal FAQs
Surveypal has the following pricing plans:
Starting from: €299.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Surveypal?
Surveypal has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Surveypal support?
Surveypal supports the following languages:
English, Finnish
Q. Does Surveypal offer an API?
Yes, Surveypal has an API available for use.
Q. What other apps does Surveypal integrate with?
Surveypal integrates with the following applications:
Salesforce Platform, Zendesk Suite
Q. What level of support does Surveypal offer?
Surveypal offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum
