App comparison
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ThinkOwl
A complete AI solution for all your customer support needs.
ThinkOwl Alternatives & Competitors (2026)
Top 8 free alternatives

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Document Management
N/A
Sentiment Analysis
N/A
Real-Time Monitoring
N/A

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Content Management
N/A
Multi-Channel Data Collection
N/A
Macros/Templated Responses
N/A

Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software


Value for money
Starting price
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Chat
N/A
Support Ticket Management
N/A
Customer Portal
N/A

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customizable Forms
N/A
Prioritization
N/A
NPS Survey Structure
N/A

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Single Sign On
N/A
Video Chat
N/A
Customizable Branding
N/A

Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software


Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Customer Portal
N/A
Macros/Templated Responses
N/A
Language Detection
N/A

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt


Value for money
Starting price
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Social Media Integration
N/A
Widgets
N/A
Customizable Reports
N/A

Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.


Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Support Ticket Management
N/A
Customer Database
N/A
Conversation Intelligence
N/A

SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software


Value for money
Starting price
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Service Level Agreement (SLA) Management
N/A
Text Analysis
N/A
Conversation Intelligence
N/A

Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp


Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Text Analysis
N/A
Data Visualization
N/A
Data Security
N/A

Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app


Value for money
Starting price
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Customer Portal
N/A
Macros/Templated Responses
N/A
Language Detection
N/A


Value for money
Starting price
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Generative AI
N/A
Full Text Search
N/A
Conversation Intelligence
N/A


Value for money
No pricing info
Starting price
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Reporting/Analytics
N/A
Tagging
N/A
Customer Portal
N/A


Value for money
No pricing info
Starting price
Functionality
For Museums
N/A
Stock Management
N/A
Data Import/Export
N/A
Top Features
Prioritization
N/A
Service Level Agreement (SLA) Management
N/A
Customer Database
N/A


Value for money
No pricing info
Starting price
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Widgets
N/A
Email Management
N/A
Data Security
N/A


Value for money
No pricing info
Starting price
Functionality
Mobile Survey
N/A
Monitoring
N/A
Data Import/Export
N/A
Top Features
Multi-Channel Data Collection
N/A
Trend Analysis
N/A
Feedback Management
N/A


Value for money
No pricing info
Starting price
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Conversation Intelligence
N/A
Live Chat
N/A
Language Detection
N/A


Value for money
No pricing info
Starting price
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Dashboard
N/A
Customizable Templates
N/A
Text Analysis
N/A


Value for money
Starting price
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Text Analysis
N/A
Data Security
N/A
Customizable Fields
N/A


Value for money
Starting price
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Data Visualization
N/A
Data Security
N/A
Video Chat
N/A
