App comparison
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ZOE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and ticketing software
ZOE Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
CRM
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Automated Routing
N/A
Alerts/Escalation
N/A
Service Level Agreement (SLA) Management
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Alerts/Escalation
N/A
Prioritization
N/A
Customizable Branding
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Service Level Agreement (SLA) Management
N/A
Dashboard
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Automated Routing
N/A
Knowledge Base Management
N/A
Customizable Branding
N/A
Lost Returns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lost and found software with customer notifications
0.5
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Website Integration
5/5
Shipping Labels
5/5
Real-Time Notifications
5/5
Top Features
Automated Routing
N/A
Customizable Branding
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.3
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Automated Routing
N/A
Customizable Fields
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
CRM
N/A
Data Import/Export
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
No pricing info
0.6
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.7
Value for money
Starting price
No pricing info
0.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Automated Routing
N/A
Dashboard
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Alerts/Escalation
N/A
CRM
N/A
Automated Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resource (HR) management software
0.5
Value for money
Starting price
No pricing info
1.0
Functionality
Employee Handbook
N/A
Ad hoc Reporting
N/A
Self Service Portal
N/A
Top Features
Alerts/Escalation
N/A
CRM
N/A
Automated Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.5
Value for money
Starting price
No pricing info
1.0
Functionality
Multi-Channel Communication
N/A
Macros/Templated Responses
N/A
Self Service Portal
N/A
Top Features
Activity Dashboard
N/A
CRM
N/A
API
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.5
Value for money
Starting price
No pricing info
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Activity Dashboard
N/A
Automated Routing
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
0.5
Value for money
Starting price
No pricing info
1.0
Functionality
Self Service Portal
N/A
Real-Time Chat
N/A
Social Media Integration
N/A
Top Features
Activity Dashboard
N/A
Customizable Fields
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Engagement Tracking
N/A
AI/Machine Learning
N/A
Proactive Chat
N/A
Top Features
Automated Routing
N/A
Customizable Fields
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Activity Dashboard
N/A
Customizable Fields
N/A
Automated Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enhanced contact centre experiences for customers & teams
0.3
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Trend Analysis
5/5
Transcripts/Chat History
5/5
Top Features
Prioritization
N/A
Automated Routing
N/A
Service Level Agreement (SLA) Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Content Management
N/A
Chatbot
N/A
Multi-Language
N/A
Top Features
API
N/A
CRM
N/A
Automated Routing
N/A