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ZOE
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and ticketing software
Last updated: March 2026
ZOE Alternatives & Competitors (2026)
Top 6 free alternatives
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
N/A
Automated Routing
N/A
CRM
N/A
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
Alerts/Escalation
4.4/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Access Controls/Permissions
N/A
Automated Routing
N/A
CRM
N/A
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Activity Dashboard
N/A
Automated Routing
N/A
CRM
N/A
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.6/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.1
Value for money
Starting price
No pricing info
0.6
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Alerts/Escalation
N/A
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
API
N/A
Automated Routing
N/A
CRM
N/A
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Activity Dashboard
N/A
Alerts/Escalation
N/A
Automated Routing
N/A
0.2
Value for money
Starting price
No pricing info
0.8
Functionality
AI/Machine Learning
5/5
Lead Capture
5/5
Chatbot
5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Alerts/Escalation
N/A
Value for money
Starting price
No pricing info
0.5
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
Assignment Management
4.5/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Access Controls/Permissions
N/A
Alerts/Escalation
N/A
Automated Routing
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
AI/Machine Learning
5/5
API
5/5
Batch Communications
5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
CRM
N/A
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.6/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
Catalog Management
5/5
API
4.9/5
Call Center Management
4.8/5
Top Features
Activity Dashboard
N/A
Alerts/Escalation
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
No pricing info
0.5
Functionality
Batch Communications
5/5
Case Management
5/5
Canned Responses
4.5/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customizable Branding
N/A
0.2
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Activity Dashboard
N/A
Automated Routing
N/A
CRM
N/A
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Automated Routing
N/A
CRM
N/A
Customizable Branding
N/A