App comparison
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ZOE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and ticketing software
ZOE Alternatives & Competitors (2026)
Top 8 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
CRM
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Automated Routing
N/A
Alerts/Escalation
N/A
Service Level Agreement (SLA) Management
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Alerts/Escalation
N/A
Prioritization
N/A
Customizable Branding
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Service Level Agreement (SLA) Management
N/A
Dashboard
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Automated Routing
N/A
Knowledge Base Management
N/A
Customizable Branding
N/A
Lost Returns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lost and found software with customer notifications
0.5
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Website Integration
5/5
Shipping Labels
5/5
Real-Time Notifications
5/5
Top Features
Automated Routing
N/A
Customizable Branding
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Automated Routing
N/A
Prioritization
N/A
Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Customizable Fields
N/A
Live Chat
N/A
Interaction Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
CRM
N/A
Access Controls/Permissions
N/A
Interaction Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.5
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Live Chat
N/A
Interaction Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.1
Value for money
Starting price
No pricing info
0.7
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Customizable Branding
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.4
Value for money
Starting price
No pricing info
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
CRM
N/A
Data Import/Export
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.2
Value for money
Starting price
No pricing info
0.8
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Customizable Branding
N/A
Data Import/Export
N/A
Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
N/A
Customizable Fields
N/A
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.5
Value for money
Starting price
No pricing info
1.0
Functionality
Monitoring
N/A
Autoresponders
N/A
Collaboration Tools
N/A
Top Features
Activity Dashboard
N/A
Data Import/Export
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All blended omnichannel CCaaS cloud contact center platform
0.5
Value for money
Starting price
No pricing info
1.0
Functionality
Campaign Management
N/A
Auto-Dialer
N/A
Outbound Call Center
N/A
Top Features
Automated Routing
N/A
Customizable Fields
N/A
Customizable Branding
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.5
Value for money
Starting price
No pricing info
1.0
Functionality
Multi-Channel Communication
N/A
Macros/Templated Responses
N/A
Self Service Portal
N/A
Top Features
Activity Dashboard
N/A
CRM
N/A
API
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Third-Party Integrations
N/A
Alerts/Escalation
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Wherever, Whenever Customer Engagement
0.5
Value for money
No pricing info
Starting price
No pricing info
Functionality
Monitoring
5/5
Auto-Dialer
5/5
Call Transfer
4/5
Top Features
Customizable Branding
N/A
Prioritization
N/A
Knowledge Base Management
N/A