getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Zoho Desk Logo

Customer service software for businesses of all sizes

Last updated: March 2026

visit website

Zoho Desk Alternatives & Competitors (2026)

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Zoho Desk

0.3

4.2

Value for money

4.5
39
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Zoho Desk

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

9
per user/per month

0.2

4.3

Functionality

4.5

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
Zoho Desk

0.2

4.7

Value for money

4.5
15
per user/per month

Starting price

9
per user/per month

0.1

4.6

Functionality

4.5

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
Zoho Desk
4.5

Value for money

4.5
25
per user/per month

Starting price

9
per user/per month
4.5

Functionality

4.5

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
logo
Freshservice
logo
Zoho Desk

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

9
per user/per month

0.2

4.3

Functionality

4.5

Analytics

4.5/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

JIRA Service Management logo

IT service platform for unified support

learn more
logo
JIRA Service Management
logo
Zoho Desk

0.2

4.3

Value for money

4.5
20
per user/per month

Starting price

9
per user/per month
4.5

Functionality

4.5

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
logo
SysAid
logo
Zoho Desk

0.1

4.6

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month
4.5

Functionality

4.5

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Zoho Desk

0.3

4.2

Value for money

4.5
61
flat rate/per month

Starting price

9
per user/per month

0.2

4.3

Functionality

4.5

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Zoho Desk
4.5

Value for money

4.5
24.17
flat rate/per month

Starting price

9
per user/per month

0.1

4.6

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
logo
ManageEngine ServiceDesk Plus
logo
Zoho Desk

0.2

4.3

Value for money

4.5
16
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Intercom logo

AI-powered customer service with helpdesk

learn more
logo
Intercom
logo
Zoho Desk

0.5

4.0

Value for money

4.5
39
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

HelpDesk logo

Ticketing software for effortless customer support

learn more
logo
HelpDesk
logo
Zoho Desk

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Activity Tracking

5/5

API

4.7/5

AI Copilot

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

TeamDynamix logo

IT service management platform

learn more
logo
TeamDynamix
logo
Zoho Desk

0.2

4.3

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

9
per user/per month

0.4

4.1

Functionality

4.5

Activity Dashboard

5/5

Asset Lifecycle Management

5/5

Alerts/Notifications

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
Zoho Desk

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
logo
Faveo Helpdesk
logo
Zoho Desk

0.2

4.7

Value for money

4.5
14
flat rate/per month

Starting price

9
per user/per month

0.2

4.3

Functionality

4.5

Email Management

4.5/5

Alerts/Escalation

4.4/5

Macros/Templated Responses

4.4/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

learn more
logo
BOSSDesk
logo
Zoho Desk

0.2

4.7

Value for money

4.5
29
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

AI Copilot

5/5

Alerts/Notifications

4.6/5

Alerts/Escalation

4.6/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Help Scout logo

Cloud-based customer support platform

learn more
logo
Help Scout
logo
Zoho Desk

0.1

4.4

Value for money

4.5
55
flat rate/per month

Starting price

9
per user/per month

0.2

4.3

Functionality

4.5

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
logo
Agile CRM
logo
Zoho Desk

0.4

4.1

Value for money

4.5
8.99
per feature

Starting price

9
per user/per month

0.4

4.1

Functionality

4.5

Alerts/Escalation

5/5

Activity Dashboard

4/5

Alerts/Notifications

3.3/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
logo
HubSpot Service Hub
logo
Zoho Desk

0.3

4.2

Value for money

4.5
15
per user/per month

Starting price

9
per user/per month

0.4

4.1

Functionality

4.5

Automated Routing

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Front logo

AI-enabled customer service platform for collaboration

learn more
logo
Front
logo
Zoho Desk

0.4

4.1

Value for money

4.5
25
per user/per month

Starting price

9
per user/per month

0.1

4.4

Functionality

4.5

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5