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Call Center
Page 12

Call Center Software with Automatic Call Distribution (2026) - Page 12

Last updated: April 2026

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Features

Mobile Access(118)

Call Recording(280)

Real-Time Notifications(89)

Alerts/Notifications(160)

Support Ticket Management(57)

Automatic Call Distribution

Integrated with

Salesforce Sales Cloud(66)

WordPress(19)

Shopify(32)

Jira(9)

Microsoft 365(13)

Pricing model

Free(56)

Open Source(11)

Free Trial(181)

One Time License(6)

Subscription(237)

Devices supported

Mac(144)

iPad(99)

Android(121)

Linux(120)

Web-based(291)

iPhone(115)

Windows(179)

Organization types

Small Business(279)

Non Profit(149)

Large Enterprises(263)

Public Administrations(145)

Freelancers(117)

Mid Size Business(273)

User rating

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293 software options

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Sponsored

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

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Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

Read more about Office24by7

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Coztel

(0)

Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

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Dialpad Ai Contact Center

(0)

Cloud-based contact center solution for customer support

Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.

Read more about Dialpad Ai Contact Center

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3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

Read more about Video Call Center

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NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about NovelVox Unified Agent Desktop

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comdesk

(0)

comdesk is call center software to aid customer service

AI-integrated call center software with VoIP, smart routing & CRM integration for seamless sales & service communication.

Read more about comdesk

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Omnis

(0)

Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

Read more about Omnis

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Read more about TrackMyLeads

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered

DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered

Belsmart

(0)

Cloud based omni-channel contact center software

Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

Read more about Belsmart

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

Read more about GoContact

Users also considered

Call Optix

(0)

AI voice call analytics and sales management tool

Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered

Wiserep

(0)

Enterprise AI call center automation

Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

Read more about Wiserep

Users also considered

Call Agent AI

(0)

Call center management solution

Call Agent AI is an AI-based virtual receptionist that helps small and service-based businesses manage incoming calls. Designed for salon, law firm, dental practice, or home repair service, AI agents answer calls full-time, speak naturally, and handle tasks, such as qualifying leads, answering FAQs, and booking appointments.

Read more about Call Agent AI

Users also considered

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