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Call Center Software with Automatic Call Distribution

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ChaseData CCaaS logo

ChaseData CCaaS

4.8
(140)

Cloud-based call center solution for SMBs

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Cloud-based scalable call center solutions are in reach of every sized business in every industry.

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Genesys Cloud CX logo

Genesys Cloud CX

4.3
(156)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Twilio logo

Twilio

4.6
(333)

Voice and messaging for your web and mobile applications

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Five9 logo

Five9

4.2
(429)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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InGenius logo

InGenius

4.9
(7)

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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NICE CXone logo

NICE CXone

4.2
(525)

Cloud Contact Center Software

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Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(610)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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Convoso logo

Convoso

4.6
(58)

Dial Smarter, Not Harder

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Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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RingCentral Contact Center logo

RingCentral Contact Center

4.3
(171)

The Collaborative Contact Center solution from the industry

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Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.

Read more about RingCentral Contact Center

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Alvaria CX Suite logo

Alvaria CX Suite

4.0
(21)

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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Nextiva Call Center logo

Nextiva Call Center

4.3
(64)

VoIP Call Center solution.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Read more about Nextiva Call Center

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Aircall logo

Aircall

4.3
(323)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Dialfire logo

Dialfire

4.8
(16)

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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PhoneBurner logo

PhoneBurner

4.8
(162)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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ReadyMode logo

ReadyMode

3.9
(18)

Predictive dialer and CRM for call centers.

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ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

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GoTo Connect logo

GoTo Connect

4.5
(629)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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CallTrackingMetrics logo

CallTrackingMetrics

4.6
(98)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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Dialpad logo

Dialpad

4.4
(475)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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JustCall logo

JustCall

4.1
(103)

A cloud-based phone system for remote sales and support team

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JustCall's Outbound Call Center lets your sales teams focus more on selling and less time logging customer interactions on your CRM.

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Omnis logo

Omnis

(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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Bitrix24 logo

Bitrix24

4.1
(573)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

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LiveAgent is a comprehensive inbound call center solution that allows businesses to manage customer inquiries and support requests via phone, live chat, and social media. It enables agents to easily route and respond to inquiries.

Start with a 14-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

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eTollFree logo

eTollFree

4.7
(28)

Predictive dialer software for call centers

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eTollFree is a predictive dialer software designed to help businesses record calls and control contact center operations. The platform offers a customizable campaign management feature, which enables managers to automatically call phone numbers available for different leads.

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3CX logo

3CX

4.5
(297)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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Dextr logo

Dextr

5.0
(3)

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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