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Call Center Software with Call Recording

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Twilio logo

Twilio

4.5
(405)

Build, Scale, and Operate Customized Communication Solutions

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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RingCentral Contact Center logo

RingCentral Contact Center

4.3
(181)

The Collaborative Contact Center solution from the industry

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Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.

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Aircall logo

Aircall

4.3
(384)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Five9 logo

Five9

4.2
(447)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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3CX logo

3CX

4.4
(377)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(731)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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Nextiva Call Center logo

Nextiva Call Center

4.2
(66)

VoIP Call Center solution.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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CallTrackingMetrics logo

CallTrackingMetrics

4.6
(105)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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inConcert Contact Center logo

inConcert Contact Center

4.0
(8)

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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inConcert Speech Analytics logo

inConcert Speech Analytics

(0)

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Observe.AI logo

Observe.AI

4.3
(3)

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

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Omnis logo

Omnis

(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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LiveAgent logo

LiveAgent

4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction
Start with a 1 month free trial, no credit card required.

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Convoso logo

Convoso

4.5
(245)

Dial Smarter, Not Harder

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Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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Enghouse Contact Center logo

Enghouse Contact Center

4.5
(21)

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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JustCall logo

JustCall

4.1
(150)

AI, but better

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JustCall's Outbound Call Center lets your sales teams focus more on selling and less time logging customer interactions on your CRM.

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Kixie PowerCall logo

Kixie PowerCall

4.7
(273)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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Ringover logo

Ringover

4.6
(295)

100% cloud phone for startups and SMEs

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Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

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Alvaria Cloud logo

Alvaria Cloud

4.3
(18)

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.

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Alvaria CX Suite logo

Alvaria CX Suite

4.0
(21)

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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Webex logo

Webex

4.4
(6.8K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Freshdesk logo

Freshdesk

4.5
(3.1K)

Online helpdesk system and customer service software

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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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Zoho Desk logo

Zoho Desk

4.5
(2K)

Superior customer service. Lasting experiences.

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With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

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Talkdesk logo

Talkdesk

4.5
(714)

The world's leading cloud-based contact center software.

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Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

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