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Call Center Software with Performance Management (2026) - Page 6

Last updated: April 2026

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199 software options

Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Zenith CRM logo

CRM, Auto Call, AI Dialer, Call Center Software.

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Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

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Samespace logo

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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SightCall logo

The more you see, the better you serve

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Easily add live video with AR support to any audio or chat session with simple invitation options integrated directly into your CRM. Agents stay on the chat record while escalating to real-time video, adding new visual insight alongside existing content to achieve rapid issue resolution on the spot.

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ICS Flow logo

Automate your business, your way.

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ICS Flow by Inspired Change Solutions is a web-based automation platform that streamlines workflows, manages leads, tracks performance, and integrates communication, payments, and more — giving businesses visibility, control, and scalability from one powerful system.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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SingleComm logo

Cloud-based contact center software with integrations

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When looking for scalable omnichannel communications, dynamic workflows and robust analytics, SingleComm offers an all-in-one contact center platform designed to cut agent training time, deliver on-the-fly custom workflows without coding and supercharge analytics.

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Regal logo

The new standard in AI-powered CX

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Regal is the new standard in AI powered CX offering a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate. Build the highest-answering, best-converting outbound funnel to hit your growth goals way faster.

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C2Perform logo

Cloud-based contact center performance management suite

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EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more

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CXM logo

Enhance interactions with tailored solutions.

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CXM - TeleComp is a comprehensive customer experience management solution that offers a range of customizable features. It includes call recording, screen recording, performance evaluation and coaching, as well as PCI and HIPAA compliance capabilities. The platform is designed to help businesses improve customer service, reduce liability, and stay compliant with industry regulations, all while enhancing their bottom line.

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Dextr logo

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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Voximplant Kit logo

Intelligent cloud contact center for your evolving business

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Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

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OMniLeads logo

Open-source contact center tool for customer communication.

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OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms call centers into AI-driven hubs, unifying channels for seamless, scalable, secure customer care.

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VoxDesk logo

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara is an AI-powered call center solution combining voice, chat, and video channels with SmartAgents, AI Copilot, and autonomous QA analytics to boost efficiency, engagement, and customer satisfaction.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

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Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue with our industry-leading auto dialer.
5 Dialing Modes Powered by 4 Proprietary Algorithms (including AMD)
Power | Predictive | Progressive | Preview | Manual

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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