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Call Center Software with Performance Management (2026) - Page 3

Last updated: April 2026

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199 software options

VirtualPBX logo

Trusted VoIP for any office, anywhere.

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VirtualPBX Contact Center empowers your organization with custom call routing, real-time monitoring, CRM integration, and 99.999% reliability. Enjoy industry-leading support and personalized onboarding for optimized setup and workflow. Elevate your customer service standards effortlessly.

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CDR Call Reporting for Cisco logo

Unified Communication Solution

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Variphy is a unified communications reporting solution for Cisco Call Data Record (CDR) and Call Analytics. Variphy provides real-time analytics, reporting, time range selection with accurate data, graphs and tables to help network managers improve call center performance.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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Exelysis Contact Center logo

On-premise and cloud-based contact center solution.

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Exelysis Contact Center is a cloud-based and on-premise PBX system designed for businesses in telecommunications, finance, telemarketing, infrastructure, food and beverage, and other industries. It lets sales representatives streamline customer communications via predictive dialing, click-to-call, call recording, call distribution, and more from a unified platform.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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3CLogic logo

Cloud Call Center Solutions

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3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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QueueMetrics logo

Call center management software

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Comprehensive call center monitoring software offering real-time analytics, customizable reporting, and a dedicated agent interface to optimize performance. ​

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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MightyCall logo

MightyCall's Call Center solution for your business.

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MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Dialfire logo

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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TalkChief logo

TalkChief: Your Modern Business Phone

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Whether your team focuses on inbound or outbound queues, build your teams, add members, define business hours, integrate DID numbers, and design the optimal call flow routing tailored to your business. Personalize your call flow with features like IVR, dynamic routes, voicemail, and call forwarding

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Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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SalesExec logo

SalesExec for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Evolux logo

Solution for Call Centers with focus on customer experience.

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Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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OXON logo

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Sales Sling logo

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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Microcall logo

Cloud-based call accounting software

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Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

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