0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Call Center
Page 4

Call Center Software with Search/Filter (2026) - Page 4

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

1 filter applied

Features

Mobile Access(53)

Call Recording(74)

Real-Time Notifications(57)

Alerts/Notifications(73)

Support Ticket Management(39)

Search/Filter

Integrated with

Salesforce Sales Cloud(25)

WordPress(12)

Shopify(13)

Jira(9)

Microsoft 365(6)

Pricing model

Free(21)

Open Source(3)

Free Trial(55)

One Time License(2)

Subscription(74)

Devices supported

Mac(45)

iPad(37)

Android(41)

Linux(31)

Web-based(92)

iPhone(40)

Windows(54)

Organization types

Small Business(89)

Non Profit(48)

Large Enterprises(86)

Public Administrations(48)

Freelancers(42)

Mid Size Business(87)

User rating

All Reviews

& up

(79)

& up

(83)

& up

(83)

92 software options

Sort by

Sponsored

Hibot

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered

BounceHelp

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful Callback Widget for Your Website

Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls.

Read more about BounceHelp

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

assist365 - AI-powered Virtual Assistant

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Listen to the "Real Voice of Customer" with assist365

assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

Read more about assist365 - AI-powered Virtual Assistant

Users also considered

Web Callback

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered

CallerDesk

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

Read more about CallerDesk

Users also considered

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered

MiaRec

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost Efficiency. Elevate Experiences. Improve Outcomes.

MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

Read more about MiaRec

Users also considered

Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

Read more about Gridbees

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

Prodigal

(0)

Turn Consumer Finance conversations into outcomes.

Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about mySQM Customer Service QA

Users also considered

Rafiki

(0)

Unlock truth in your pipeline to forecast with confidence

Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

Read more about Rafiki

Users also considered

Rafiki

(0)

Unlock truth in your pipeline to forecast with confidence

Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

Read more about Rafiki

Users also considered

Antelope Systems

(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered

CINNOX

(0)

Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered

page 4 of 4

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.