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Complaint Management Software with Communication Management (2026) - Page 2

Last updated: February 2026

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44 software options

ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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C-Desk logo

Cloud-based help desk software for customer support teams

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C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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VobeSoft logo

No-code Business Software

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VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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Emojot logo

All-in-one platform for customer-centric transformation

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Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

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LiveCaller logo

Live chat and customer communications management software

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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Case IQ logo

Cloud-based investigation management tool for workplace.

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Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

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LiaCX Action Campaign technology includes built-in task automation, so you can assign, track & verify completion of tasks, ensuring complaints are resolved

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Matrix Requirements logo

Spend your time building Medical Devices, not on paperwork!

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Matrix Requirements is a Quality, Requirements, Application Lifecycle, Risk & Test Management Systems for Medical Devices, plus an ISO13485 and ISO2700 certified company.
Matrix Requirement ensures certification success through consistent and compliant documentation.

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AccessE11 logo

Building Better Communities With Every Interaction

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AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Smart Integrity Platform logo
(0)

Whistleblowing Software-secure reporting channel

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The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

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