App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

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GetApp's Category Leaders in Complaint Management

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.

Start with a 30-day free trial, no credit card or contracts needed.

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Qualityze Suite is a cloud-based QMS built on Salesforce that includes modules for CAPA, change, compliance, audit, document, training and supplier management

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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4
Zoho Desk logo
4.5
(2.1K)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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5
Freshdesk logo
4.5
(3.3K)
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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6
HelpDesk logo
4.6
(81)
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

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7
ComplianceQuest logo
4.7
(95)
ComplianceQuest is a complete and connected Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Force.com platform. It is a 100% cloud based software designed to streamline quality, compliance, safety, content and collaboration management for manufacturers and suppliers.

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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10
Zendesk Suite logo
4.4
(3.9K)
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

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MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide connected audit, training, document, and quality event management.

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Published October 2024

We empower businesses to accelerate their growth by helping them find the right software. We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic, this has no influence on our methodology.