Additional information for UseResponse
Key features of UseResponse
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- Surveys & feedback
- Social Media integration
- Help desk management
- Knowledge base
- Customizable Functionality
- Multilingual Support
- Self-service community
- Customizable reporting
Provide multi-channel support with UseResponse through a self-service community, live chat, widgets, email requests & social networks.
Create custom automatic actions on objects & generate notifications on specific use cases with UseResponse's Scenario Automation.
Create your own customized interface. The UseResponse help center is implemented into the design of your website.
Embed widgets onto your website or as a popup to gather feedback and requests from your community.
Emails received are automatically converted into tickets according to custom rules.