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Complaint Management
Page 3

Top Rated Complaint Management Software with Real-Time Notifications in 2026 - Page 3

Last updated: February 2026

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Features

Support Ticket Management(43)

Reporting/Analytics(62)

Real-Time Notifications

Mobile Access(49)

Knowledge Base Management(39)

Integrated with

Microsoft 365(9)

Salesforce Sales Cloud(9)

WordPress(13)

Microsoft Teams(12)

Jira(16)

Pricing model

Free(15)

Open Source(2)

Free Trial(46)

One Time License(2)

Subscription(57)

Devices supported

Mac(40)

iPad(34)

Android(37)

Linux(32)

Web-based(66)

iPhone(37)

Windows(47)

Organization types

Small Business(64)

Non Profit(40)

Large Enterprises(60)

Public Administrations(36)

Freelancers(32)

Mid Size Business(63)

User rating

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66 software options

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Sponsored

Sabio Virtual

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based help desk software for support teams

Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Read more about Sabio Virtual

Users also considered

QAlert

4.5

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Citizen request management solution for local & county gov

QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

Read more about QAlert

Users also considered

IntellaQuest

4.1

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business process automation platform

IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

Read more about IntellaQuest

Users also considered

Workpro Complaints Management System

4.0

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complaint handling case management solution

Workpro is a specialized case management software for complaints handling and reporting.

Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.

Read more about Workpro Complaints Management System

Users also considered

Support.cc

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

Read more about Support.cc

Users also considered

gocrew

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Task Management | Digital Checklists | Complaint Management

QR Code-based Complaint Management System that enables location-specific issue reporting with real-time notifications, status tracking, multimedia support, AI-driven routing, IoT alerts, and analytics for efficient, transparent, and scalable resolution.

Read more about gocrew

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

ConSol CM/Complaint

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

Read more about ConSol CM/Complaint

Users also considered

Saho Complaint Desk

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Telegram based internal complaint management online system

Free Complaint management online solution for small companies with Telegram support and integration that provide quick notifications and information status at right time

Read more about Saho Complaint Desk

Users also considered

ManualMaster

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

Read more about ManualMaster

Users also considered

EffexEHS

(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

Users also considered

Smart Integrity Platform

(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

Eupry

(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

Read more about Eupry

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered

Complyr

(0)

Complaint management software for regulated teams

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

Users also considered

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