0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Complaint Management
Page 3

Complaint Management Software with Real-Time Reporting (2026) - Page 3

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

Filter results

Features

Support Ticket Management(40)

Reporting/Analytics(62)

Real-Time Notifications(53)

Mobile Access(51)

Knowledge Base Management(37)

Integrated with

Microsoft 365(11)

Salesforce Sales Cloud(12)

WordPress(8)

Microsoft Teams(13)

Jira(14)

Pricing model

Free(11)

Open Source(2)

Free Trial(42)

One Time License(2)

Subscription(52)

Devices supported

Mac(42)

iPad(37)

Android(39)

Linux(33)

Web-based(66)

iPhone(40)

Windows(52)

Organization types

Small Business(62)

Non Profit(37)

Large Enterprises(63)

Public Administrations(35)

Freelancers(30)

Mid Size Business(65)

User rating

All Reviews

& up

(58)

& up

(59)

& up

(59)

66 software options

Sort by

Sponsored

IntellaQuest

4.1

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business process automation platform

IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

Read more about IntellaQuest

Users also considered

Workpro Complaints Management System

4.0

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complaint handling case management solution

Workpro is a specialized case management software for complaints handling and reporting.

Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.

Read more about Workpro Complaints Management System

Users also considered

Compliance Star

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

On-Demand Compliance and Risk Management Software

Complaints reporting in real-time allowing escalation of open complaints and reporting of closed complaints. Calculation of days taken to closure and prompts required actions in accordance with FCA regulations. Questions covering regulatory reporting & MI to establish root cause & remedial actions.

Read more about Compliance Star

Users also considered

gocrew

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Task Management | Digital Checklists | Complaint Management

QR Code-based Complaint Management System that enables location-specific issue reporting with real-time notifications, status tracking, multimedia support, AI-driven routing, IoT alerts, and analytics for efficient, transparent, and scalable resolution.

Read more about gocrew

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

Everest

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer complaint management and quality assurance software

Resolve customer complaints originating from all sources include home page, call centers and more.

Read more about Everest

Users also considered

Quantivate

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

SaaS-based governance, risk, and compliance software suite.

Quantivate offers a comprehensive governance, risk, and compliance (GRC) software platform designed specifically for financial institutions. The SaaS solution integrates enterprise risk management, compliance, operational resilience, and audit capabilities in a single system that scales with organizational growth. Quantivate's platform is SOC 2 Type 2 compliant and features flexible implementation options for banks, credit unions, and other financial service providers.

Read more about Quantivate

Users also considered

ConSol CM/Complaint

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

Read more about ConSol CM/Complaint

Users also considered

ManualMaster

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

Read more about ManualMaster

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

EffexEHS

(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

Users also considered

Intrafox

(0)

Quality management software for healhcare facilities

Intrafox is a quality management software designed to help healthcare facilities of all sizes handle patient information, reports, risks, assessments, complaints, and more from within a unified platform. Professionals can plan and implement audits in compliance with various standards and regulations.

Read more about Intrafox

Users also considered

Eupry

(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

Read more about Eupry

Users also considered

Sunrise HRCM

(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Read more about Sunrise HRCM

Users also considered

Complyr

(0)

Complaint management software for regulated teams

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered

page 3 of 3

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.