getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Complaint Management Software with Real-Time Reporting (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

66 software options

HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
Cority logo

Cloud-based EHS management software

learn more
Cority provides Complaint Management solutions for businesses, ensuring compliance, driving improvement, and enhancing customer satisfaction. Our software simplifies processes, improves responsiveness, and enables data-driven decisions to prevent future issues.

Read more about Cority

Users also considered
Dot Compliance logo

Cloud-based quality management tool for life science firms.

learn more
Dot Compliance offers an AI-powered electronic Quality Management System (eQMS) built specifically for life sciences organizations. The Salesforce-native platform includes pre-validated quality processes covering document management, change control, CAPA, and risk management while maintaining compliance with industry standards including 21 CFR Part 11 and EU Annex 11. The system features Dottie, an AI assistant trained on compliance workflows to help organizations streamline operations.

Read more about Dot Compliance

Users also considered
ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

learn more
SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

Read more about CivicPlus SeeClickFix 311 CRM

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
VobeSoft logo

No-code Business Software

learn more
VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

Read more about VobeSoft

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Read more about Kapture CX

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.

Read more about Emojot

Users also considered
Rely logo

Intelligent case management platform

learn more
Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

Read more about Rely

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

Read more about SimpleWorks

Users also considered
BPI System logo

Web-Based & On-Premise CAPA Automation Software

learn more
Web-based and On-Premise CAPA Management Software that will assist your organization in automating your business processes.

Read more about BPI System

Users also considered
Case IQ logo

Cloud-based investigation management tool for workplace.

learn more
Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

Read more about Case IQ

Users also considered
ELMA365 logo

Low-code business process management (BPM) software

learn more
ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

Read more about ELMA365

Users also considered
Bizzmine logo

Digitize QHSE. Ensure compliance. Simplify processes.

learn more
Bizzmine is a cloud-based QHSE solution. The software enables companies of all sizes to manage their quality processes, ensuring compliance with various regulatory standards like ISO 13485, ISO 17025, ISO 15189, 21 CFR Part 11, ISO 9001, ISO 22000 and more.

Read more about Bizzmine

Users also considered
Matrix Requirements logo

Spend your time building Medical Devices, not on paperwork!

learn more
Matrix Requirements is a Quality, Requirements, Application Lifecycle, Risk & Test Management Systems for Medical Devices, plus an ISO13485 and ISO2700 certified company.
Matrix Requirement ensures certification success through consistent and compliant documentation.

Read more about Matrix Requirements

Users also considered
TurnFriendly logo

The tool for complaint managers

learn more
TurnFriendly is a web-based platform, especially for the handling of complex complaints.

Read more about TurnFriendly

Users also considered
AccessE11 logo

Building Better Communities With Every Interaction

learn more
AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

Read more about AccessE11

Users also considered
SmartSolve logo

SaaS eQMS

learn more
SmartSolve is a SaaS enterprise complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.

Read more about SmartSolve

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
Sabio Virtual logo

Cloud-based help desk software for support teams

learn more
Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Read more about Sabio Virtual

Users also considered
QAlert logo

Citizen request management solution for local & county gov

learn more
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

Read more about QAlert

Users also considered