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Customer Service
Page 17

Customer Service Software for Mid Size Business (2026) - Page 17

Last updated: February 2026

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Features

Real-Time Notifications(222)

Email Management(257)

Support Ticket Management(272)

Task Management(125)

Customer Database(223)

Integrated with

Shopify(90)

Microsoft Outlook(55)

Google Workspace(25)

WooCommerce(41)

Microsoft 365(33)

Pricing model

Free(98)

Open Source(14)

Free Trial(292)

One Time License(7)

Subscription(351)

Devices supported

Mac(190)

iPad(163)

Android(192)

Linux(158)

Web-based(427)

iPhone(181)

Windows(234)

Organization types

Small Business(409)

Non Profit(209)

Large Enterprises(403)

Public Administrations(173)

Freelancers(185)

Mid Size Business

User rating

All Reviews

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428 software options

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Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Agent.ai

Users also considered

ConfirmKit

(0)

User research platform for teams and product people

ConfirmKit is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about ConfirmKit

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Mid Size Business and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

ConSol CM/AI Assist

(0)

ChatGPT integration, boosting customer service & support

ConSol CM/AI Assist is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about ConSol CM/AI Assist

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about Lokulus

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

ClearFeed

(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about ClearFeed

Users also considered

Raffle Search

(0)

AI Search that boosts customer self-service

Raffle Search is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Raffle Search

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

STEPS

(0)

Cloud-based ERP solution for service businesses.

STEPS is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about STEPS

Users also considered

Optiwe

(0)

AI-Powered messaging platform for sales teams

Optiwe is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about Optiwe

Users also considered

CINNOX

(0)

Humanising connections for better business

CINNOX is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Email/Help Desk.

Read more about CINNOX

Users also considered

Sirius

(0)

AI for smarter customer engagement and support

Sirius is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

Read more about Sirius

Users also considered

Vocalcom

(0)

Customer Service Solution

Vocalcom is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep).

Read more about Vocalcom

Users also considered

ResolveAI

(0)

ChatGPT powered chatbots for your business!

ResolveAI is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

Read more about ResolveAI

Users also considered

ConSol CM/Ticketing

(0)

Software to help businesses receive and process inquiries

ConSol CM/Ticketing is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

Read more about ConSol CM/Ticketing

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Mid Size Business and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

Grypp

(0)

Customer engagement solution for contact centers

Grypp is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about Grypp

Users also considered

Text App

(0)

AI-powered support platform for unified service

Text App is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Text App

Users also considered

Cobbai

(0)

AI agents for customer service

Cobbai is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Cobbai

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Cordless is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about Cordless

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

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