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Customer Service
Page 8

iPhone Customer Service Applications - Page 8

Last updated: February 2026

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Features

Real-Time Notifications(103)

Email Management(135)

Support Ticket Management(140)

Task Management(84)

Customer Database(118)

Integrated with

Shopify(54)

Microsoft Outlook(42)

Google Workspace(19)

WooCommerce(27)

Microsoft 365(24)

Pricing model

Free(56)

Open Source(6)

Free Trial(142)

One Time License(2)

Subscription(167)

Devices supported

Mac(115)

iPad(167)

Android(183)

Linux(78)

Web-based(188)

iPhone

Windows(131)

Organization types

Small Business(182)

Non Profit(117)

Large Enterprises(181)

Public Administrations(87)

Freelancers(100)

Mid Size Business(181)

User rating

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189 software options

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Pega Customer Service

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Epicor Service CRM

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based service CRM solution

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Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

Botmaker

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A chatbot platform that automates customer service

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Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

House-on-the-Hill

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The Service Desk Solution on-premise or in the Cloud!

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SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

Wolken ServiceDesk

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer service management platform

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Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

Infoset

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel customer service platform

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Infoset is a omnichannel customer service platform, allowing users to manage calls, emails, social media, and more.

ServiceWRK

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based solution for field service operations.

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ServiceWRK is a cloud-based solution that helps streamline field service management via service tickets. The platform helps optimize the ticket creation and assignment process, from logging customer queries as tickets to assigning them to field engineers based on availability or expertise. Additionally, it also provides an OTP-based satisfactory acceptance from customers to ensure that tickets are resolved and closed.

CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Manhattan Active Omni

(0)

Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Office24by7

(0)

All-in-One Office Automation Solutions

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Office24by7 Customer Service software helps support teams manage inquiries, track interactions, and resolve issues faster using built-in telephony, omnichannel messaging, and automation. It improves coordination, service consistency, and overall customer experience.

OMQ

(0)

Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Agent.ai

(0)

Artificial Intelligence Customer Service

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Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

CINNOX

(0)

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

KIX

(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.