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Top Rated Customer Service Software with Web based - Page 18

Last updated: October 2026

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502 software options

FyneDesk logo
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AI-powered ticketing system for support teams

FyneDesk is a help desk and ticketing platform that tracks and manages requests from customers, clients, employees, and partners. The software features AI-powered ticket summarization, automated reply suggestions, smart ticket routing, custom fields, bulk actions, and a self-service client portal. It includes a knowledge base, email-to-ticket conversion, asset management, real-time reporting and analytics, webhooks, and workflow automations.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Zowie logo
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Cloud-based AI customer service agent for enterprises

Zowie is a set of customer service tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, and more. Zowie can act as a standalone customer service system or enhance current tools.

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GoDesk logo
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Enterprise Accelerator logo
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Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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Grypp logo
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Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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QuantumDesk logo
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AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Frameable AI Assistant logo
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AI tool for optimizing Microsoft Teams operations

Frameable AI Assistant is an artificial intelligence tool designed specifically to enhance Microsoft Teams experience. It provides quick, relevant results to queries and commands within Teams.

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Kreechat logo
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Unified inbox for messaging app customer support

Kreechat connects your business to the platforms your customers actually use: WhatsApp, Telegram, Messenger, Viber.
With Kreechat, all messages land in a single, unified inbox, making it easy for your customer support team to manage communication efficiently and never miss an inquiry.

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INEXSO ERM logo
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AgentHub logo
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Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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KalTalk logo
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Sela logo
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Shared inbox and AI for customer service teams

Sela helps support teams manage customer conversations across messaging, web chat, email, and voice. Assign requests, share internal notes, automate follow-ups, and use an optional AI assistant with human handoff. Arabic and English interfaces keep teams working in their preferred language.

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Loxia AI logo
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SparrowDesk logo
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AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-first customer service platform that consolidates chat and email into a unified omnichannel inbox. It features AI Agents for auto-resolution, an AI Copilot for agent assistance, and robust tools like SLAs and macros to streamline support operations.

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ResolveAI logo
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ChatGPT powered chatbots for your business!

ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

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Sirius logo
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AI for smarter customer engagement and support

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

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Sheptric logo
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Lexii logo
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Cloud-based AI inbox & web agent for SMB support

Cloud-based AI customer service platform for SMBs that drafts email replies directly within Microsoft 365 or Google Workspace.

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Saysimple logo
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Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Cobbai logo
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AI agents for customer service

Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

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Onlim logo
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Conversational AI and live chat platform

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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