Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
Discover which Customer Service Software is the right match for your company
Manage Phone Calls, Email and Social Media Inquires Without Dedicated Agents
MightyCall helps small businesses and entrepreneurs drive and grow their business, taking care of customer experience. Grow your business while MIGHTYCALL focuses on keeping your customers happy and coming back for more. Read more about MightyCall
SysAid is a leading provider of IT service management (ITSM) solutions that enable IT professionals to manage their IT infrastructures and services with greater ease and efficiency. Over 10,000 organizations are using our intuitive and cost-effective solutions. Read more about SysAid
Sales enablement and knowledge management solution
Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Read more about Bloomfire Start a free trial today at www.bloomfire.com.