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Top Rated Customer Service Software with Web based - Page 17

Last updated: October 2026

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502 software options

Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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SuperOffice CRM logo

European CRM for SMB sales, marketing & service teams.

SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat

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ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Acctivate Inventory Management logo

Inventory management add-on for businesses using QuickBooks.

A better way to put the customer first. Manage orders, tracking info, customer info, see product availability & fulfill orders faster in QuickBooks.

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NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

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Web Help Desk logo

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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NiCE CXone logo

Cloud-based contact center software

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Odoo  logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Hatch logo

The AI communications platform for service businesses

AI communications platform that scales 1:1 customer communication across voice, SMS, and email.

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JustCall logo

Cloud-based AI communication platform for sales teams

AI Voice Agents, IVR, smart routing, and live monitoring — everything your support team needs. Free 14-day trial.

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Act! logo

More than CRM - Your total relationship solution.

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.

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Tracey logo

AI-enabled, data analytics solution for e-commerce

Tracey is an AI-enabled, data analytics solution that helps businesses track their parcels, optimize any aspect of their entire shipment process, and enhance control over deliveries with AI-powered predictions, carrier comparison and more. Tailored reporting gives you actual insight into your carriers’ performance; benchmarking lets you compare carrier performance to industry averages; exception-based working focuses on what’s relevant and important; all-in-one portal.

Read more about Tracey

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Agent.ai logo

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Emplifi Service Cloud logo

End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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Hubtype logo

Achieve automation beyond your expectations.

Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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SimpleFeedback logo

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Flixcheck logo

Digital forms solution for improved customer communication

Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

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MyProvider logo

Customer self-service for ISP support & Wi-Fi issues

MyProvider is a customer self-service solution for internet service providers that helps end users set up, troubleshoot, and optimize their home networks independently. It reduces support volume, improves first contact resolution, and gives service teams better visibility into customer issues.

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HelpMate logo

Customer support platform for growing businesses

Customer service tool that helps businesses organize incoming messages in a team inbox, manage a knowledge base, and track support tickets on a unified platform.

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