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Customer Service Software - Page 14
Last updated: Oct 14th 2024
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502 software options
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Get Satisfaction is a cloud collaboration software that helps build online communities, increase revenue, improve customer satisfaction and engagement, structure ideas to build better products and reduce support costs. It focuses on outcomes in order to create value for both company and customers.
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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.
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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.
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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.
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ConSol/CM Customer Service is a help desk solution designed to help businesses of all sizes with cross-channel customer support operations. The software can be adapted to individual needs and integrated into existing company systems via flexible interfaces.
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Users also considered
NestDesk is the affordable customer service solution for Shopify stores of all sizes to close sales from every conversation. NestDesk works as both a support tool and a sales engine, bringing all customer data and order actions together in one place for quick and personalized assistance.
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K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis.
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MaestroQA is a QA software with built-in quality analysis and agent coaching tools designed to help call centers improve customer experience.
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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
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SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.
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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.
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Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.
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Upsy Shopping Helper is a cloud-based personalization solution that helps small and midsize eCommerce businesses manage customer shopping experience via AI assistant. The platform utilizes artificial intelligence (AI) technology to optimize conversion rates and automate customer service. Upsy helps streamline online shopping via personalized guidance, product discovery, AI recommendations, promotions, and more.
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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.
Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries
Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries
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KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end
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Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.
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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.
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StitchView is a cloud-based software designed to help businesses centralize applications on a unified location and streamline customer service workflows. Supervisors can link multiple applications and quickly share contextual data using a drag-and-drop interface.
Users also considered
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.
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ENSPACE is a software tool that caters to businesses across a range of industries. With a wide array of features, such as data management, project management, workflow automation, financial management, and task management, ENSPACE is a comprehensive solution designed to optimize business processes.
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Avantage Business CRM is a solution that boosts customer relations and therefore sales performance, thanks to its advanced features, intuitive interface and integration with leading ERP systems.
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We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more
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Logicalware is a cloud-hosted customer service support for the management of inbound Email, Social media and live chat enquiries. MailManager ensures that customer enquiries are automatically distributed to, enabling them to respond efficiently, analyses customer service workflows and more.
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