Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.
AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.
Vicodo is an all-in-one white-label communication app. It covers 1:1 video meetings, the Live video and chat website widget, a personal booking page, CRM elements, statistics and integrations. No installation or registration is required. Customers can join video meetings on any device.
HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.
CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.
As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases. Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.
Crow Canyon’s Customer Service and Support Solution provides an effective support system for your team. Customers will benefit from quick and accurate responses, and ongoing tracking and follow-up ensure issues are resolved and customers’ needs are met.
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.
Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.
Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.
Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.